FT Customer Support Representative (Work From Home)

Aurora Solar

Inman South Carolina

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Reply to inbound customer inquiries and questions through various channels including chat, email, phone, and virtual meetings; Identify, troubleshoot, and escalate bugs to the development team using standardized escalation paths; Contribute to internal and client-facing documentation; Work closely with sales, product, engineering, and marketing teams to aid with various initiatives that impact customers; Assist customers with making updates to their accounts including billing and payment method updates...Hiring Fast >>
Associated topics: agente de servicio al cliente, answer, clerk, client service, customer care, customer care specialist, service agent, support, system support, telephone service representative

FT Customer Support Representative (Work From Home)

Aurora Solar

Inman South Carolina

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Reply to inbound customer inquiries and questions through various channels including chat, email, phone, and virtual meetings; Identify, troubleshoot, and escalate bugs to the development team using standardized escalation paths; Contribute to internal and client-facing documentation; Work closely with sales, product, engineering, and marketing teams to aid with various initiatives that impact customers; Assist customers with making updates to their accounts including billing and payment method updates...Hiring Fast >>
Associated topics: agente de servicio al cliente, answer, clerk, client service, customer care, customer care specialist, service agent, support, system support, telephone service representative