Clerk, Service Logistics (Non-remote)

PAR Technology

Philadelphia Pennsylvania

United States

Customer Service / Call Center
(No Timezone Provided)

Description

Clerk, Service Logistics

Hi there! Have you noticed that the restaurant industry is changing?

We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.

As a leading provider of restaurant technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team. If you’ve excelled at every job you’ve held but always thought something was missing, please, read on.

What We’re Looking For

  • High School diploma or equivalent, as well as 0-1 year(s) of experience is preferred.
  • Knowledge of electronic parts and of a CRM/ERP system.
  • Ability to analyze and solve problems.
  • Excellent written and verbal communication skills.
  • Excellent computer skills.
  • Excellent interpersonal skills.
  • Strong organization skills and detail-oriented.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work effectively on a team.
  • Candidate must also be capable of lifting a maximum of 50 lbs.

Why We Need You

  • Manage and process shipments against open product requests.
  • Unload boxes from shipping trucks and transition to receiving area.
  • Receive parts physically from dock as shipments arrive in bulk daily.
  • Open and sort all incoming material in preparation for data entry into CRM/ERP software.
  • Accurately enter/maintain required data into CRM/ERP system.
  • Process needed materials/components to the Repair Center/Shipping Department daily, or as dictated by repair/product demand.
  • Report discrepancies on Field returns/product requests.
  • Match received/requested parts (part numbers, serial numbers, etc.) to paperwork/ERP system and continually check for accuracy.
  • Implement Service Logistics and departmental quality goals and action plans to achieve daily KPI and SLA quality standards.
  • Practice cost containment strategies, accurate inventory management and control policies, maintaining profitability and growth of area.

Who We Are

PAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. PAR’s solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we’re off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate.

We’re looking for people who are hungry to go beyond the idea of ‘just a job’. PAR’s not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We’re ferocious in battle but gentle in spirit. We’re hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We’re honest and our intentions are good. And we always offer the last slice of dessert to our guests. We’ve got each other’s and our customers’ backs no matter what.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

PAR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Clerk, Service Logistics (Non-remote)

PAR Technology

Philadelphia Pennsylvania

United States

Customer Service / Call Center

(No Timezone Provided)

Description

Clerk, Service Logistics

Hi there! Have you noticed that the restaurant industry is changing?

We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.

As a leading provider of restaurant technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team. If you’ve excelled at every job you’ve held but always thought something was missing, please, read on.

What We’re Looking For

  • High School diploma or equivalent, as well as 0-1 year(s) of experience is preferred.
  • Knowledge of electronic parts and of a CRM/ERP system.
  • Ability to analyze and solve problems.
  • Excellent written and verbal communication skills.
  • Excellent computer skills.
  • Excellent interpersonal skills.
  • Strong organization skills and detail-oriented.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work effectively on a team.
  • Candidate must also be capable of lifting a maximum of 50 lbs.

Why We Need You

  • Manage and process shipments against open product requests.
  • Unload boxes from shipping trucks and transition to receiving area.
  • Receive parts physically from dock as shipments arrive in bulk daily.
  • Open and sort all incoming material in preparation for data entry into CRM/ERP software.
  • Accurately enter/maintain required data into CRM/ERP system.
  • Process needed materials/components to the Repair Center/Shipping Department daily, or as dictated by repair/product demand.
  • Report discrepancies on Field returns/product requests.
  • Match received/requested parts (part numbers, serial numbers, etc.) to paperwork/ERP system and continually check for accuracy.
  • Implement Service Logistics and departmental quality goals and action plans to achieve daily KPI and SLA quality standards.
  • Practice cost containment strategies, accurate inventory management and control policies, maintaining profitability and growth of area.

Who We Are

PAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. PAR’s solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we’re off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate.

We’re looking for people who are hungry to go beyond the idea of ‘just a job’. PAR’s not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We’re ferocious in battle but gentle in spirit. We’re hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We’re honest and our intentions are good. And we always offer the last slice of dessert to our guests. We’ve got each other’s and our customers’ backs no matter what.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

PAR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.