IT Security: Remote

Job Description:

• Looking for someone with some experience with file share permissions using Active Directory.
• ACLS
• NTFS
• Responsible for administration and support of enterprise Access Management for file services and business applications.
• Responsible for managing access to information to include troubleshooting and problem resolution to the user community and Service Desk.
• Will primarily support file share access provisioning.
• Manage file service access based on approved service request(s).
• Analyze, troubleshoot and resolve file service access issues.
• Manage privileged user accounts, shared users accounts, and service accounts used by network services and applications, based on approved service request(s).
• Manage key business application access based on approved service request(s).
• Analyze, troubleshoot and resolve application access issues.
• Projects as required to assist other IT teams with the implementation of new, acquired or upgraded systems.
• Operate in a high transaction processing environment and meet defined SLAs.
• Must be accountable for all auditable transactions performed.
• Must obtain proper approvals before provisioning access and to document activity in ticketing system ServiceNow.
• Track assigned duties in ServiceNow by creating queries.

Job Requirements:

Preferred/Additional Skills:

• B.S. in Information Systems, Computer Sciences, or an equivalent IT related degree.
• 0 to 2 years of experience supporting Service Desk or Access Management functions.
• Must have file share provisioning experience utilizing Active Directory.
• Must have strong problem solving and troubleshooting skills.
• Must have the ability to work in a fast-paced environment, adapting quickly to changing Situations.
• Must have a commitment to maintaining the highest standards of customer service.
• Must have a commitment to quality and accuracy in all areas of responsibility.
• Must be willing to keep data and information strictly confidential.
• Must have good oral and written communication skills.
• Must be able to obtain a security clearance.
• Understanding of certifications and approvals that are required in granting access to CAS410 information.
• Experience in one or more of the following support areas is beneficial:
• Managing share/folder access controls
• Managing groups in Active Directory
• Managing application access controls
• Using a Service Desk ticketing system and preferably Service Now
• Experience with ITIL and/or ISO2000 a plus.
• Familiarity with PeopleSoft, Oracle Financials, SAP, Control 2010 and/or CRM is beneficial.

• MCSE, MCP, Security+ or any additional related IT certificates are beneficial.