Product Support Assoc II

Bank of the West

Tempe Arizona

United States

Financial Services - Banking / Investment / Finance
(No Timezone Provided)

Product Support Assoc IIDescriptionAt Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve peoples lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, were a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.To protect the health and safety of our employees and customers, Bank of the West requires all U.S. employees to provide proof of their vaccination status. Employees who are not fully vaccinated must undergo regular testing beginning May, 2022.Job Description SummaryUnder direct supervision, provides support related to various basic to complex products. Assists in areas such as- coordinating tasks/activities to develop new products, understanding compliance with new regulations, implementing process improvements, and performing system upgrades or enhancements. Responsible for helping in the operational aspects of the business. May serve as a point of contact for audit, risk and compliance personnel. Researches and responds to questions from front office personnel and customers.Essential Job FunctionsExperience in Commercial Loan ServicingBanking Applications and administrating user accessExperienced in SQL, Excel, and working with macros.Experienced in working in a banking operational environmentOther Job DutiesMay recommend process improvements to introduce efficiencies and/or strengthen controls.Supports various other initiatives that support the business unit's objectives as needed.Performs other duties as assigned.QualificationsEducationBachelor's DegreeWork ExperienceP2 - 3 yrs Requires practical knowledge of job area typically obtained through advanced education combined with experience.Requires 3 years minimum prior relevant experience.SkillsStrong knowledge of product line assigned including operational aspects. Complete understanding of product structures, systems and processes.Analytical and researchDevelop office proceduresBank product and service knowledgePresentation skillsNegotiation skillsAbility to handle multiple tasks and projectsUse personal computerFraud/Loss PreventionKnowledge of fraud prevention techniquesKnowledge of IRIS platformStrong research and analytic skillsWorking Location StatementThis position has the option to work in one of our key hubs (San Ramon, CA, Tempe, AZ, Omaha, NE) or to work remotely as long as it is in within our 27 state working footprint which includes AZ, CA, CO, FL, GA, ID, IA, IL, KS, MI, MN, MO, NE, NV, NM, NC, ND, OH, OK, OR, SD, TX, UT, WA, WI, WY, NY.Equal Employment Opportunity PolicyBank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.#LI-MP1Job: Product DevelopmentLocation: United States-California-San RamonOther Locations: United States-Nebraska-Omaha, United States-California-City of Industry, United States-Arizona-TempeRequisition ID: 064558

Product Support Assoc II

Bank of the West

Tempe Arizona

United States

Financial Services - Banking / Investment / Finance

(No Timezone Provided)

Product Support Assoc IIDescriptionAt Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve peoples lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, were a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.To protect the health and safety of our employees and customers, Bank of the West requires all U.S. employees to provide proof of their vaccination status. Employees who are not fully vaccinated must undergo regular testing beginning May, 2022.Job Description SummaryUnder direct supervision, provides support related to various basic to complex products. Assists in areas such as- coordinating tasks/activities to develop new products, understanding compliance with new regulations, implementing process improvements, and performing system upgrades or enhancements. Responsible for helping in the operational aspects of the business. May serve as a point of contact for audit, risk and compliance personnel. Researches and responds to questions from front office personnel and customers.Essential Job FunctionsExperience in Commercial Loan ServicingBanking Applications and administrating user accessExperienced in SQL, Excel, and working with macros.Experienced in working in a banking operational environmentOther Job DutiesMay recommend process improvements to introduce efficiencies and/or strengthen controls.Supports various other initiatives that support the business unit's objectives as needed.Performs other duties as assigned.QualificationsEducationBachelor's DegreeWork ExperienceP2 - 3 yrs Requires practical knowledge of job area typically obtained through advanced education combined with experience.Requires 3 years minimum prior relevant experience.SkillsStrong knowledge of product line assigned including operational aspects. Complete understanding of product structures, systems and processes.Analytical and researchDevelop office proceduresBank product and service knowledgePresentation skillsNegotiation skillsAbility to handle multiple tasks and projectsUse personal computerFraud/Loss PreventionKnowledge of fraud prevention techniquesKnowledge of IRIS platformStrong research and analytic skillsWorking Location StatementThis position has the option to work in one of our key hubs (San Ramon, CA, Tempe, AZ, Omaha, NE) or to work remotely as long as it is in within our 27 state working footprint which includes AZ, CA, CO, FL, GA, ID, IA, IL, KS, MI, MN, MO, NE, NV, NM, NC, ND, OH, OK, OR, SD, TX, UT, WA, WI, WY, NY.Equal Employment Opportunity PolicyBank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.#LI-MP1Job: Product DevelopmentLocation: United States-California-San RamonOther Locations: United States-Nebraska-Omaha, United States-California-City of Industry, United States-Arizona-TempeRequisition ID: 064558