Implementation Consultant- Remote
Accruent
2021-10-29T16:44:17Z
Customer Service / Call Center
(No Timezone Provided)
How you'll make a difference
:
Serve as a single point of contact for customers by managing the complete software implementation lifecycle, including installation, business process analysis, configuration, training, and overall client management Generate and manage project plans and milestones communication as well as risk mitigation for implementations Provide project status updates to all internal and external stakeholders Establish a foundation for the customer to achieve success post-implementation What you bring to the table:
Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology Minimum of 2 years of technical or software training experience delivered in a traditional classroom or online learning environment Experience with all phases of a client software implementation lifecycle, including initial needs analysis, project administration, software installation, onsite training, systems troubleshooting, and ongoing account management Excellent written and verbal communication skills, including instructing or speaking to an audience Ability to translate customer business requirements into business solutions Demonstrated working knowledge of both client/server and web-based applications Willing, able and eligible to travel domestically and internationally 70% of the time Experience with using and implementing the EMS Software suite and a desire to learn highly technical information may satisfy the technical experience requirements listed above (preferred) Experience with project management life-cycle, including expected milestones and deliverables as they relate to a successful software implementation (preferred) Experience with Windows Server 2008/2012, SQL Server 2008/2012/2014, Microsoft IIS, Student Information Systems or Microsoft Exchange (including applicable certifications) a plus Experience in the Event and Resource Management field (e.g., Conference Management, Special Events, Catering, Facilities Management, Academic Scheduling) (preferred) Please Note:
This job requires travel domestically up to 40%, This is a full-time, exempt opportunity. Relocation will not be considered for this position. At this time, visa sponsorship is not available. All job offers are contingent upon a successful background investigation and drug test. Accruent requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. For additional information about our COVID-19 approach, please visit: https://careers.fortive.com/covid. All offers of employment are expressly conditioned upon compliance with our COVID-19 vaccination policy. We believe everyone can bring something incredible to the table with each of our unique experiences and personal skillset. We encourage you to apply for roles that interest you, even if you don’t believe you have the exact experience we’re looking for, or your background doesn’t match the job description perfectly. If you are courageous, adaptable, and love being part of an extraordinary team, we want to hear from you!
ABOUT ACCRUENT
Accruent is the world’s leading provider of intelligent solutions for the built environment – spanning real estate, integrated technology systems, and the physical and digital assets they connect. Accruent continues to set new expectations for how organizations can use data to transform the way they manage their facilities and assets and is transforming the way people and systems work together. With major office locations in Austin, New Orleans, London and Amsterdam, Accruent serves more than 10,000 customers in a wide range of industries in more than 150 countries around the world. For more information, visit www.accruent.com.
Accruent is an Equal Opportunity, Affirmative Action employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
All offers of employment are made contingent upon the successful completion of a background check. A background check may include: verification of education, past employment, criminal background reports, motor vehicle driving records, reference checks, civil suit records, drug test and/or investigations into incidents involving theft, fraud, harassment and workplace violence. The company is the sole determinant of a successful background check.
Implementation Consultant- Remote
Customer Service / Call Center
How you'll make a difference
:
Serve as a single point of contact for customers by managing the complete software implementation lifecycle, including installation, business process analysis, configuration, training, and overall client management Generate and manage project plans and milestones communication as well as risk mitigation for implementations Provide project status updates to all internal and external stakeholders Establish a foundation for the customer to achieve success post-implementation What you bring to the table:
Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology Minimum of 2 years of technical or software training experience delivered in a traditional classroom or online learning environment Experience with all phases of a client software implementation lifecycle, including initial needs analysis, project administration, software installation, onsite training, systems troubleshooting, and ongoing account management Excellent written and verbal communication skills, including instructing or speaking to an audience Ability to translate customer business requirements into business solutions Demonstrated working knowledge of both client/server and web-based applications Willing, able and eligible to travel domestically and internationally 70% of the time Experience with using and implementing the EMS Software suite and a desire to learn highly technical information may satisfy the technical experience requirements listed above (preferred) Experience with project management life-cycle, including expected milestones and deliverables as they relate to a successful software implementation (preferred) Experience with Windows Server 2008/2012, SQL Server 2008/2012/2014, Microsoft IIS, Student Information Systems or Microsoft Exchange (including applicable certifications) a plus Experience in the Event and Resource Management field (e.g., Conference Management, Special Events, Catering, Facilities Management, Academic Scheduling) (preferred) Please Note:
This job requires travel domestically up to 40%, This is a full-time, exempt opportunity. Relocation will not be considered for this position. At this time, visa sponsorship is not available. All job offers are contingent upon a successful background investigation and drug test. Accruent requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. For additional information about our COVID-19 approach, please visit: https://careers.fortive.com/covid. All offers of employment are expressly conditioned upon compliance with our COVID-19 vaccination policy. We believe everyone can bring something incredible to the table with each of our unique experiences and personal skillset. We encourage you to apply for roles that interest you, even if you don’t believe you have the exact experience we’re looking for, or your background doesn’t match the job description perfectly. If you are courageous, adaptable, and love being part of an extraordinary team, we want to hear from you!
ABOUT ACCRUENT
Accruent is the world’s leading provider of intelligent solutions for the built environment – spanning real estate, integrated technology systems, and the physical and digital assets they connect. Accruent continues to set new expectations for how organizations can use data to transform the way they manage their facilities and assets and is transforming the way people and systems work together. With major office locations in Austin, New Orleans, London and Amsterdam, Accruent serves more than 10,000 customers in a wide range of industries in more than 150 countries around the world. For more information, visit www.accruent.com.
Accruent is an Equal Opportunity, Affirmative Action employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
All offers of employment are made contingent upon the successful completion of a background check. A background check may include: verification of education, past employment, criminal background reports, motor vehicle driving records, reference checks, civil suit records, drug test and/or investigations into incidents involving theft, fraud, harassment and workplace violence. The company is the sole determinant of a successful background check.