Customer Service Representative- Work at Home
Global Response LLC
Pompano Beach Florida
United States
Customer Service / Call Center
(No Timezone Provided)
Overview: We are hiring REMOTE CUSTOMER SERVICE REPRESENTATIVES in the South Florida Area.
Are you available for IMMEDIATE EMPLOYMENT as a Customer Service Representative?
Work from the comfort of your home!
Candidates must live within driving distance of office to pick-up Equipment-
Office Location: 767 South State Road 7 Margate, FL 33068
About the Customer Service Representative Position -
We're looking for brand ambassadors that have a passion for service to support the world's premier brands.Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. Theyre tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they dont have enough knowledge to fix the problem.
We are offering:
- Immediate hire
- Monday - Sunday flexible hours (all shifts available Full time hours)
- Work from the comfort of your home
- $12.00 per hour
Responsibilities:
- Handle high amounts of incoming calls, emails, and chats.
- Identify and evaluate customers needs to deliver satisfaction.
- Build sustainable relationships of trust through open and interactive discussion.
- Provide accurate, valid and comprehensive information by using the right methods/tools.
- Reach personal/customer service team sales targets and call handling quotas.
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers!
- Some proven customer support experience or experience as a client service representative
- Track record of not just reaching, but exceeding quota requirements
- Strong phone administration skills and active listening capabilities
- Experience with CRM systems and practices
- Customer orientation and capacity to adapt/respond to different types of characters
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- High school degree
by Jobble
Customer Service Representative- Work at Home
Global Response LLC
Pompano Beach Florida
United States
Customer Service / Call Center
(No Timezone Provided)
Overview: We are hiring REMOTE CUSTOMER SERVICE REPRESENTATIVES in the South Florida Area.
Are you available for IMMEDIATE EMPLOYMENT as a Customer Service Representative?
Work from the comfort of your home!
Candidates must live within driving distance of office to pick-up Equipment-
Office Location: 767 South State Road 7 Margate, FL 33068
About the Customer Service Representative Position -
We're looking for brand ambassadors that have a passion for service to support the world's premier brands.Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. Theyre tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they dont have enough knowledge to fix the problem.
We are offering:
- Immediate hire
- Monday - Sunday flexible hours (all shifts available Full time hours)
- Work from the comfort of your home
- $12.00 per hour
Responsibilities:
- Handle high amounts of incoming calls, emails, and chats.
- Identify and evaluate customers needs to deliver satisfaction.
- Build sustainable relationships of trust through open and interactive discussion.
- Provide accurate, valid and comprehensive information by using the right methods/tools.
- Reach personal/customer service team sales targets and call handling quotas.
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers!
- Some proven customer support experience or experience as a client service representative
- Track record of not just reaching, but exceeding quota requirements
- Strong phone administration skills and active listening capabilities
- Experience with CRM systems and practices
- Customer orientation and capacity to adapt/respond to different types of characters
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- High school degree
by Jobble