Lock Desk Specialist - REMOTE

Stearns Lending

Lewisville Texas

United States

Customer Service / Call Center
(No Timezone Provided)

Job Responsibilities:

  • Accept rate locks from internal and external clients and confirm rate locks back to the client.
  • Review and verify price quotes and locks requests.
  • Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into LOS.
  • Assisting inbound callers with pricing registration questions and procedures.
  • Communicate with the mortgage loan officers, underwriters
  • Reconciling daily locks.
  • Providing price quotes for rates not published on rate sheets.
  • Resolving price discrepancies at the time of lock and loan purchase.
  • Other duties may be assigned. 
  • Lock Desk Specialist - REMOTE

    Stearns Lending

    Lewisville Texas

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Job Responsibilities:

  • Accept rate locks from internal and external clients and confirm rate locks back to the client.
  • Review and verify price quotes and locks requests.
  • Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into LOS.
  • Assisting inbound callers with pricing registration questions and procedures.
  • Communicate with the mortgage loan officers, underwriters
  • Reconciling daily locks.
  • Providing price quotes for rates not published on rate sheets.
  • Resolving price discrepancies at the time of lock and loan purchase.
  • Other duties may be assigned.