Healthcare Customer Service Agent / WORK FROM HOME
Charity Advertising and Marketing Partners
Atlanta Georgia
United States
Customer Service / Call Center
(No Timezone Provided)
We are looking for WORK FROM HOME Virtual Healthcare Representatives.
In this position, you will be receiving calls from members by assisting them with deductibles, plan benefits, copayments, and billing from the comfort of your home.
We offer medical, dental, vision, and 401K benefits as well as earned PTO. A desktop computer will also be provided by the company.
This is a FULL-TIME and LONG-TERM position. DO NOT apply if you are looking for temp, contract, or part-time work.
Qualifications
- Must be over 18 years of age
- At least one year of Customer Service experience (REQUIRED)
- Preferred in healthcare (Not required)
- Preferred experience working from home (Not required
Tech Requirements
- MINIMUM Internet Speeds of 20 mbps download and 10 mbps upload
- Computer provided by the CLIENT (after orientation)
- 21-inch screen monitor and USB Headset provided by the CANDIDATE
- Distraction-free workspace (REQUIRED)
Schedule
- Training: Monday through Friday (4 weeks)
- Work schedule determined during training (8 hour shifts; 5 days a week)
- May require weekends
- Candidate's schedule MUST be clear for first 90 days of employment
Applicants must reside in the following states for consideration:
AL, AR, AZ, FL, GA, IA, IN, ID, IL, KS, KY, LA, MI, MN, MO, NC, NE, NM, NV, OH, OK, OR, SC, TN, TX, UT, VA, WI, WV
Job Requirements:
- Handle incoming customer service calls
- Dispatch incoming customer phone calls
- Accept customer calls and return customer
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interactions
Healthcare Customer Service Agent / WORK FROM HOME
Charity Advertising and Marketing Partners
Atlanta Georgia
United States
Customer Service / Call Center
(No Timezone Provided)
We are looking for WORK FROM HOME Virtual Healthcare Representatives.
In this position, you will be receiving calls from members by assisting them with deductibles, plan benefits, copayments, and billing from the comfort of your home.
We offer medical, dental, vision, and 401K benefits as well as earned PTO. A desktop computer will also be provided by the company.
This is a FULL-TIME and LONG-TERM position. DO NOT apply if you are looking for temp, contract, or part-time work.
Qualifications
- Must be over 18 years of age
- At least one year of Customer Service experience (REQUIRED)
- Preferred in healthcare (Not required)
- Preferred experience working from home (Not required
Tech Requirements
- MINIMUM Internet Speeds of 20 mbps download and 10 mbps upload
- Computer provided by the CLIENT (after orientation)
- 21-inch screen monitor and USB Headset provided by the CANDIDATE
- Distraction-free workspace (REQUIRED)
Schedule
- Training: Monday through Friday (4 weeks)
- Work schedule determined during training (8 hour shifts; 5 days a week)
- May require weekends
- Candidate's schedule MUST be clear for first 90 days of employment
Applicants must reside in the following states for consideration:
AL, AR, AZ, FL, GA, IA, IN, ID, IL, KS, KY, LA, MI, MN, MO, NC, NE, NM, NV, OH, OK, OR, SC, TN, TX, UT, VA, WI, WV
Job Requirements:
- Handle incoming customer service calls
- Dispatch incoming customer phone calls
- Accept customer calls and return customer
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interactions