Job Title: Call Center Agent
Entry Level: Yes
Work From Home Available: Yes ( work on Site is also available )
For Work from Home:
*Candidates within Jessup, PA may be requested to travel to the site to pick up equipment on Day 1
*Candidates Outside Jessup, PA are welcome to apply (equipment will be shipped prior to start date)
*Accomplish all pre-employment requirements. Start date is Oct11
*Position is open to candidates residing in the state of PENNSYLVANIA only!
PAY RATE: the salary is $13/hr plus a $1/hr bonus for 90% attendance (which will be paid as a bonus monthly).
* + $1.00 if attendance is 90%
* + $2.00 if attendance is 98%
* + $2.50 is attendance is at 100%
Opportunity to convert to a permanent role, based on performance after 3 months
Location: 25 Lakeview Dr Jessup, PA 18434
QUALIFICATIONS:
* Must pass a basic logic, reasoning and typing test
* Must be willing to work in a call center environment in a telephone-based job
* client is looking for good communication and customer service skills, high energy and can hold a conversation.
* 20 words per minute typing speed
* Must have a High School Diploma
* Ability to complete basic tasks on a computer
* Willingness to work in a phone based, 8 hour work environment
* Willingness work shifts as weekends as required
* Willing to take a drug test and background check prior to start
INTERVIEW PROCESS:
Step 1. Screening by the recruiter, candidate to accept job offer.
Step 2. Once candidate accepts the job offer, recruiter to arrange a scheduled interview between candidate and Cognizant Correspondent.
* Interview will be around 20-30 minutes.
* Client to provide result of interview to recruiter.
* Cognizant correspondent will call candidate for an over the phone interview.
Step 3. Recruiter to send the link for the assessment, candidate to accomplish it asap. Assessment will include:
* short typing test
* reasoning questions,
* searching on internet for google results,
* opening multiple browsers, copy paste.
* Recommended to access the assessment through a computer or a laptop for convenience.
* Candidate to take a screenshot of the completion page and send to recruiter via email.
Step 4: After completing the assessment, candidate will receive email to start onboarding.
* Create Manpower account
* Access and complete Estaff
* Access and complete I9 forms
Step 5. Candidate will receive email from HireRight for authorization of the background check.
* Candidate will also receive email regarding the drug screening to book an appointment.
* Candidate will have 2 days to finish all pre-employment requirements.
TRAINING:
* will be for 1-4 weeks
SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)
-willing to work on weekends if business requires it.
Stop your job search and Apply now or Email your me at ext. 1391 We love referrals so please share our job with friends and family and you could earn $25. Ask me for details!
Manpower
Jessup Pennsylvania
United States
Customer Service / Call Center
(No Timezone Provided)
Job Title: Call Center Agent
Entry Level: Yes
Work From Home Available: Yes ( work on Site is also available )
For Work from Home:
*Candidates within Jessup, PA may be requested to travel to the site to pick up equipment on Day 1
*Candidates Outside Jessup, PA are welcome to apply (equipment will be shipped prior to start date)
*Accomplish all pre-employment requirements. Start date is Oct11
*Position is open to candidates residing in the state of PENNSYLVANIA only!
PAY RATE: the salary is $13/hr plus a $1/hr bonus for 90% attendance (which will be paid as a bonus monthly).
* + $1.00 if attendance is 90%
* + $2.00 if attendance is 98%
* + $2.50 is attendance is at 100%
Opportunity to convert to a permanent role, based on performance after 3 months
Location: 25 Lakeview Dr Jessup, PA 18434
QUALIFICATIONS:
* Must pass a basic logic, reasoning and typing test
* Must be willing to work in a call center environment in a telephone-based job
* client is looking for good communication and customer service skills, high energy and can hold a conversation.
* 20 words per minute typing speed
* Must have a High School Diploma
* Ability to complete basic tasks on a computer
* Willingness to work in a phone based, 8 hour work environment
* Willingness work shifts as weekends as required
* Willing to take a drug test and background check prior to start
INTERVIEW PROCESS:
Step 1. Screening by the recruiter, candidate to accept job offer.
Step 2. Once candidate accepts the job offer, recruiter to arrange a scheduled interview between candidate and Cognizant Correspondent.
* Interview will be around 20-30 minutes.
* Client to provide result of interview to recruiter.
* Cognizant correspondent will call candidate for an over the phone interview.
Step 3. Recruiter to send the link for the assessment, candidate to accomplish it asap. Assessment will include:
* short typing test
* reasoning questions,
* searching on internet for google results,
* opening multiple browsers, copy paste.
* Recommended to access the assessment through a computer or a laptop for convenience.
* Candidate to take a screenshot of the completion page and send to recruiter via email.
Step 4: After completing the assessment, candidate will receive email to start onboarding.
* Create Manpower account
* Access and complete Estaff
* Access and complete I9 forms
Step 5. Candidate will receive email from HireRight for authorization of the background check.
* Candidate will also receive email regarding the drug screening to book an appointment.
* Candidate will have 2 days to finish all pre-employment requirements.
TRAINING:
* will be for 1-4 weeks
SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)
-willing to work on weekends if business requires it.
Stop your job search and Apply now or Email your me at ext. 1391 We love referrals so please share our job with friends and family and you could earn $25. Ask me for details!