[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Handle 20-40 inbound support calls and tickets from both hospices and pharmacies; Answer incoming support calls timely with minimal number of calls going to voicemail; Place outbound calls to proactively check on new users, answer questions and offer brief training sessions to ensure they are confident in how to use the software; Assist physicians with ePrescribing setup; Contribute to the client-facing Knowledge Center by adding FAQs and tutorials; Meet and exceed team KPI's...Hiring Fast >>
BetterRX
Starkville Mississippi
United States
None
(No Timezone Provided)
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Handle 20-40 inbound support calls and tickets from both hospices and pharmacies; Answer incoming support calls timely with minimal number of calls going to voicemail; Place outbound calls to proactively check on new users, answer questions and offer brief training sessions to ensure they are confident in how to use the software; Assist physicians with ePrescribing setup; Contribute to the client-facing Knowledge Center by adding FAQs and tutorials; Meet and exceed team KPI's...Hiring Fast >>