Remote Travel Consultant, Resort Reservations - Work from Home - Winter Seasonal

Vail Resorts Management Company

Irvine California

United States

Customer Service / Call Center
(No Timezone Provided)

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19 .

Start Your Career Opportunity of a Lifetime at Vail Resorts:  As an At Home Travel Consultant, you will book customized vacation experiences, including lodging and activities, for the guests of Vail Resorts’ renowned mountain resorts; via inbound calls from the comfort of your home.

Get Non-Traditional Perks, Benefits and Flexibility:

  • This is a Seasonal position with an hourly base pay of $15 per hour, PLUS potential bonus and incentives.
  • Full-Time shifts available! FT: 40 hours per week
  • Receive great BENEFITS, such as Complimentary season ski pass for you and dependent family members. Discounts on lodging, retail, food and beverage and transportation at select resorts. Accrue and receive Paid Time Off (PTO and Sick Time). Paid Parental Leave for eligible mothers and fathers Medical, dental, vision insurance and 401K, once 750 service-hours have been accumulated.
  • Work from the comfort of your own home. No commute and more flexibility.
  • Inbound calls only – no cold calling.

    • Develop Your Career Path: To assure At Home Travel Consultants are well versed and knowledgeable of Vail Resorts’ different resorts and experiences, team members will have the opportunity to participate in job-specific training that includes virtual and onsite property and activity tours.

    Job Qualifications

  • High school diploma or equivalent degree.
  • Minimum 6 months of sales and service experience.
  • Must live within 3 hours driving distance from one of Vail Resort’s U.S. resorts
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English.
  • Ability to work under pressure and maintain excellent accuracy and attention to detail.
  • Ability of efficiently navigate multiple computer systems while speaking with customers.

    • Preferred Skills

  • Ability to speak additional languages (Spanish); additional language skill compensation provided for written and verbal proficiency.
  • Vacation planning experience a plus.
  • Experience working on a base pay plus bonus and incentive compensation structure.
  • Prior experience working and/or learning in a remote environment (from-home).

    • Technical Job Requirements:

    Vail Resorts provides specific equipment required to perform this role; including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset, webcam, and Ethernet cable.

    Final Candidates are required to provide the following services *prior to start date* :

  • Dedicated landline phone (cellular phones, or VoIP phones are not permitted)
  • High-speed wired internet connection (wireless & satellite internet are not permitted)

    • Schedule Requirements:

    This work-at-home position that requires candidates to be available to work various shifts throughout the week. Shifts will include  weekend hours, evening hours and holidays . Overtime may be required during peak business periods for full-time employees (i.e. the month of January).

    Opportunities include:

  • Seasonal, 6-8 month position
  • Eight-hour shifts.
  • Don’t wait for the snow. Start NOW!

    • Reach Your Peak at Vail Resorts . As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

    Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

    Remote Travel Consultant, Resort Reservations - Work from Home - Winter Seasonal

    Vail Resorts Management Company

    Irvine California

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.
     

    As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19 .

    Start Your Career Opportunity of a Lifetime at Vail Resorts:  As an At Home Travel Consultant, you will book customized vacation experiences, including lodging and activities, for the guests of Vail Resorts’ renowned mountain resorts; via inbound calls from the comfort of your home.

    Get Non-Traditional Perks, Benefits and Flexibility:

  • This is a Seasonal position with an hourly base pay of $15 per hour, PLUS potential bonus and incentives.
  • Full-Time shifts available! FT: 40 hours per week
  • Receive great BENEFITS, such as Complimentary season ski pass for you and dependent family members. Discounts on lodging, retail, food and beverage and transportation at select resorts. Accrue and receive Paid Time Off (PTO and Sick Time). Paid Parental Leave for eligible mothers and fathers Medical, dental, vision insurance and 401K, once 750 service-hours have been accumulated.
  • Work from the comfort of your own home. No commute and more flexibility.
  • Inbound calls only – no cold calling.

    • Develop Your Career Path: To assure At Home Travel Consultants are well versed and knowledgeable of Vail Resorts’ different resorts and experiences, team members will have the opportunity to participate in job-specific training that includes virtual and onsite property and activity tours.

    Job Qualifications

  • High school diploma or equivalent degree.
  • Minimum 6 months of sales and service experience.
  • Must live within 3 hours driving distance from one of Vail Resort’s U.S. resorts
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English.
  • Ability to work under pressure and maintain excellent accuracy and attention to detail.
  • Ability of efficiently navigate multiple computer systems while speaking with customers.

    • Preferred Skills

  • Ability to speak additional languages (Spanish); additional language skill compensation provided for written and verbal proficiency.
  • Vacation planning experience a plus.
  • Experience working on a base pay plus bonus and incentive compensation structure.
  • Prior experience working and/or learning in a remote environment (from-home).

    • Technical Job Requirements:

    Vail Resorts provides specific equipment required to perform this role; including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset, webcam, and Ethernet cable.

    Final Candidates are required to provide the following services *prior to start date* :

  • Dedicated landline phone (cellular phones, or VoIP phones are not permitted)
  • High-speed wired internet connection (wireless & satellite internet are not permitted)

    • Schedule Requirements:

    This work-at-home position that requires candidates to be available to work various shifts throughout the week. Shifts will include  weekend hours, evening hours and holidays . Overtime may be required during peak business periods for full-time employees (i.e. the month of January).

    Opportunities include:

  • Seasonal, 6-8 month position
  • Eight-hour shifts.
  • Don’t wait for the snow. Start NOW!

    • Reach Your Peak at Vail Resorts . As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

    Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

    Apply