Staff Systems Engineer - SRE (Remote)

The Home Depot

Atlanta Georgia

United States

Information Technology
(No Timezone Provided)

POSITION PURPOSE
The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY.

The Staff Systems Engineer – Site Reliability, will be supporting the Cloud and Application Platforms team responsible for modernizing The Home Depot’s edge (stores), cloud and on-prem Secrets Management infrastructure. The solutions we build help our development community seamlessly and securely store and manage their secrets across all Home Depot organizations and locations. Qualified candidates are expected to be experienced in the Site Reliability Engineering discipline and driven by a passion for building distributed, fault tolerant, efficient systems.

The Staff Systems SRE will be part of a team responsible for defining SLOs, deployment or task automation, developing tools for monitoring and alerting, and infrastructure and community support for our Secrets Management platform, Hashicorp Vault. This is an opportunity to do greenfield engineering in our cloud, data centers and store environments and roll out a new Secrets Management solution. The ideal candidate would be comfortable in a range of activities from architecting infrastructure, optimizing systems and networks, production support, and managing incidents.

Staff engineers are expected to provide leadership for less senior engineers and be able to independently lead work efforts to completion.

  MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

20% – Strategy & Planning:

  • Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives
  • Leads the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements
  • Researches and designs best fit infrastructure, network, database, and security architectures for products
  • Proactively creates and maintains tools for monitoring and support
  • Participates in project planning and management across multiple efforts
  • Develops formal training courses
  • 30% – Delivery & Execution:

  • Leads configuration, debugging, and support for infrastructure
  • Leads field and corporate roll-outs of technology
  • Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
  • Creates and optimizes specifications for technology solutions
  • Produces and manages purchase requests for hardware and software
  • 40% – Support & Enablement:

  • Collaborates with product and project teams to understand needs and enable them with infrastructure
  • Supports technology architecture design review efforts for project and product teams
  • Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
  • Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
  • Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
  • Acts as a vendor liaison, owning resourcing, issue management, and documentation
  • Leads the production of in-house documentation around solutions
  • Monitors tools and proactively helps teams struggling with systems issues
  • Provides application support for software running in production
  • Creates scripts and tools that drive automation and enable product teams and end users to move towards self service
  • Acts as a mentor to more junior Systems Engineers
  • 10% – Learning:

  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
  • Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
  • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
  • NATURE AND SCOPE
    Typically reports to the Systems Engineer Manager or Sr. Manager.

    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Travel:
    Typically requires overnight travel less than 10% of the time.

    MINIMUM QUALIFICATIONS
    Must be eighteen years of age or older.
    Must be legally permitted to work in the United States.

    Additional Minimum Qualifications:
    Must be legally permitted to work in the United States

    Education Required:
    The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent in a field of study related to the job.

    Years of Relevant Work Experience: 3 years

    Physical Requirements:
    Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Preferred Qualifications:

    3-5 years of relevant work experience in any combination of the following:

  • Professional experience in Infrastructure Engineering, Operating Systems, Network Engineering, and interest in the growth in other disciplines 
  • Proficiency in working as part of a collaborative, cross-functional, modern engineering team.
  • Proficiency in infrastructure, network, database, operating systems, or security troubleshooting and remediation.
  • Experience automating and orchestrating complex infrastructure configurations and code updates using tools like Terraform, Ansible, or Spinnaker.
  • Experience providing leadership on Agile teams and leading grooming and standups meetings.
  • Proficiency with debuggers, runtime analysis, library systems, compiled programming, and software update tools 
  • Experience with programming languages, preferably Golang
  • Proficiency in working with and managing Enterprise Identities and Secrets.
  • Proficiency with monitoring tools like Prometheus, Cloud Monitor or Data Dog.
  • Proficiency in Linux based virtual environments, and containers
  • Proficiency with scripting, preferably Python or shell
  • Proficiency working with cloud platforms, preferably GCP
  • Proficiency in supporting a 24×7 retail operation
  • Proficiency in Hashicorp tools like Terraform Enterprise and Vault is a big plus.
  • Knowledge, Skills, Abilities and Competencies: 
    Cultivates Innovation: Creating new and better ways for the organization to be successful
    Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
    Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
    Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
    Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    Drives Results: Consistently achieving results, even under tough circumstances
    Global Perspective: Taking a broad view when approaching issues; using a global lens
    Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
    Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
    Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
    Self-Development: Actively seeing new ways to grow and be challenged, using both formal and informal development channels
    Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations


    Healthcare Options
    Profit-Sharing Bonuses
    Tuition Reimbursement
    Discounts on Cell Phones, Gyms, and More

    COVID PRECAUTIONS


    Thermometers and masks provided for associates
    Daily health and temperature checks at all locations
    Associates are required to wear a mask
    Required social distancing measures throughout buildings
    Increased cleaning frequency and enhanced sanitation efforts

    Job Location

    Atlanta, GA

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    Staff Systems Engineer - SRE (Remote)

    The Home Depot

    Atlanta Georgia

    United States

    Information Technology

    (No Timezone Provided)

    POSITION PURPOSE
    The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY.

    The Staff Systems Engineer – Site Reliability, will be supporting the Cloud and Application Platforms team responsible for modernizing The Home Depot’s edge (stores), cloud and on-prem Secrets Management infrastructure. The solutions we build help our development community seamlessly and securely store and manage their secrets across all Home Depot organizations and locations. Qualified candidates are expected to be experienced in the Site Reliability Engineering discipline and driven by a passion for building distributed, fault tolerant, efficient systems.

    The Staff Systems SRE will be part of a team responsible for defining SLOs, deployment or task automation, developing tools for monitoring and alerting, and infrastructure and community support for our Secrets Management platform, Hashicorp Vault. This is an opportunity to do greenfield engineering in our cloud, data centers and store environments and roll out a new Secrets Management solution. The ideal candidate would be comfortable in a range of activities from architecting infrastructure, optimizing systems and networks, production support, and managing incidents.

    Staff engineers are expected to provide leadership for less senior engineers and be able to independently lead work efforts to completion.

      MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

    20% – Strategy & Planning:

  • Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives
  • Leads the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements
  • Researches and designs best fit infrastructure, network, database, and security architectures for products
  • Proactively creates and maintains tools for monitoring and support
  • Participates in project planning and management across multiple efforts
  • Develops formal training courses
  • 30% – Delivery & Execution:

  • Leads configuration, debugging, and support for infrastructure
  • Leads field and corporate roll-outs of technology
  • Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
  • Creates and optimizes specifications for technology solutions
  • Produces and manages purchase requests for hardware and software
  • 40% – Support & Enablement:

  • Collaborates with product and project teams to understand needs and enable them with infrastructure
  • Supports technology architecture design review efforts for project and product teams
  • Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
  • Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
  • Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
  • Acts as a vendor liaison, owning resourcing, issue management, and documentation
  • Leads the production of in-house documentation around solutions
  • Monitors tools and proactively helps teams struggling with systems issues
  • Provides application support for software running in production
  • Creates scripts and tools that drive automation and enable product teams and end users to move towards self service
  • Acts as a mentor to more junior Systems Engineers
  • 10% – Learning:

  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
  • Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
  • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
  • NATURE AND SCOPE
    Typically reports to the Systems Engineer Manager or Sr. Manager.

    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Travel:
    Typically requires overnight travel less than 10% of the time.

    MINIMUM QUALIFICATIONS
    Must be eighteen years of age or older.
    Must be legally permitted to work in the United States.

    Additional Minimum Qualifications:
    Must be legally permitted to work in the United States

    Education Required:
    The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent in a field of study related to the job.

    Years of Relevant Work Experience: 3 years

    Physical Requirements:
    Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Preferred Qualifications:

    3-5 years of relevant work experience in any combination of the following:

  • Professional experience in Infrastructure Engineering, Operating Systems, Network Engineering, and interest in the growth in other disciplines 
  • Proficiency in working as part of a collaborative, cross-functional, modern engineering team.
  • Proficiency in infrastructure, network, database, operating systems, or security troubleshooting and remediation.
  • Experience automating and orchestrating complex infrastructure configurations and code updates using tools like Terraform, Ansible, or Spinnaker.
  • Experience providing leadership on Agile teams and leading grooming and standups meetings.
  • Proficiency with debuggers, runtime analysis, library systems, compiled programming, and software update tools 
  • Experience with programming languages, preferably Golang
  • Proficiency in working with and managing Enterprise Identities and Secrets.
  • Proficiency with monitoring tools like Prometheus, Cloud Monitor or Data Dog.
  • Proficiency in Linux based virtual environments, and containers
  • Proficiency with scripting, preferably Python or shell
  • Proficiency working with cloud platforms, preferably GCP
  • Proficiency in supporting a 24×7 retail operation
  • Proficiency in Hashicorp tools like Terraform Enterprise and Vault is a big plus.
  • Knowledge, Skills, Abilities and Competencies: 
    Cultivates Innovation: Creating new and better ways for the organization to be successful
    Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
    Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
    Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
    Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    Drives Results: Consistently achieving results, even under tough circumstances
    Global Perspective: Taking a broad view when approaching issues; using a global lens
    Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
    Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
    Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
    Self-Development: Actively seeing new ways to grow and be challenged, using both formal and informal development channels
    Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations


    Healthcare Options
    Profit-Sharing Bonuses
    Tuition Reimbursement
    Discounts on Cell Phones, Gyms, and More

    COVID PRECAUTIONS


    Thermometers and masks provided for associates
    Daily health and temperature checks at all locations
    Associates are required to wear a mask
    Required social distancing measures throughout buildings
    Increased cleaning frequency and enhanced sanitation efforts

    Job Location

    Atlanta, GA

    Don’t forget to look for other jobs in area of interest!


    SHARE

    Explore

    Atlanta, GAAtlanta, GAAtlanta, GAAtlanta, GAAtlanta, GAAtlanta, GAAtlanta, GAAtlanta, GAAustin, TXAtlanta, GA

    Stay Connected

    Make Doing Work For You

    With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner.

    Explore Opportunities

    Working at Home Depot

    Corporate Information

    Help

    Follow Us