Quality Systems Training Administrator, Remote, Temporary

Terumo Medical Corporation

Elkton Maryland

United States

Education - Excluding Post Secondary
(No Timezone Provided)

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

Job Summary:

This position is responsible for tracking, monitoring and ensuring the job training mechanism Terumo has is running smoothly and efficiently. The Training Administrator will assist the Quality Systems Training Manager in ensuring all aspects of our process to ensure associates are sufficiently trained to perform their job duties. The Training Administrator will understand and review all related processes, procedures and K-forms, and will ensure all Quality Systems Training constituents are aware of, and knowledgeable about, their role in the process. Further the Training Administrator will work with, and teach under the direction of the Quality Systems Training Manager, all Terumo managers and supervisors about their role in the Quality Systems training processes.

Job Details:

1.Monitor and assess the on-going timeliness and efficiency of Terumo’s Quality Systems training processes.

2.Reads, understands and evaluates current processes and procedures that govern the Quality System training process.

3.Schedules and holds annual review meeting with VP HR to review department and functional changes and then initiates and follows the DCO process to change the JCO form to ensure it reflects the organization structure.

4.Develop timeliness metrics and gathers data to assess timeliness and other aspects of compliance and then develops solutions to drive higher levels of compliance.

5.Works with procedure owners to refine and define roles and responsibilities of managers and other constituents and ensures those elements are clearly spelled out in the procedures.

6.Partner with functional managers in developing training curricula and materials for their organizations, and assist in coordinating training sessions.

7.Monitor and ensure core processes (i.e. JCO) are running effectively and efficiently; may audit elements of compliance to identify weaknesses or other opportunities for improvement.

8.Train and educate managers and other constituents on their role in the Quality Systems Training processes.

9.Assist Quality Systems Training Manager in overall improvements to the QST processes and mechanisms.

demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. Perform other job related duties as assigned. 

Knowledge, Skills, Abilities

  • Requires excellent interpersonal skills and the ability to interact with individuals at a variety of levels within the company.
  • Proficient with Microsoft office programs (Word, PowerPoint, Excel and Outlook).
  • Must possess excellent organizational and time management skills. Must be detail oriented be able to multi-task and prioritize.
  • Ability to maintain composure and a positive attitude in a fast paced environment.
  • Must be able to handle confidential information and display a high level of trust and integrity at all times.
  • Must be a team player, flexible, a self-starter, and willing to do what it takes to get the job done
  • Background, Experiece

  • Typically requires an Associate's degree or equivalent experience and a minimum of 4 years relevant experience providing program administration support to a medical device (or other regulated industry) organization.
  • Successful track record of process identification and improvement, through well-accepted rigorous data driven mechanisms is highly desireable.
  • Program administration in higher education, public health, or other related field is acceptable.
  • It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

    Quality Systems Training Administrator, Remote, Temporary

    Terumo Medical Corporation

    Elkton Maryland

    United States

    Education - Excluding Post Secondary

    (No Timezone Provided)

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

    Job Summary:

    This position is responsible for tracking, monitoring and ensuring the job training mechanism Terumo has is running smoothly and efficiently. The Training Administrator will assist the Quality Systems Training Manager in ensuring all aspects of our process to ensure associates are sufficiently trained to perform their job duties. The Training Administrator will understand and review all related processes, procedures and K-forms, and will ensure all Quality Systems Training constituents are aware of, and knowledgeable about, their role in the process. Further the Training Administrator will work with, and teach under the direction of the Quality Systems Training Manager, all Terumo managers and supervisors about their role in the Quality Systems training processes.

    Job Details:

    1.Monitor and assess the on-going timeliness and efficiency of Terumo’s Quality Systems training processes.

    2.Reads, understands and evaluates current processes and procedures that govern the Quality System training process.

    3.Schedules and holds annual review meeting with VP HR to review department and functional changes and then initiates and follows the DCO process to change the JCO form to ensure it reflects the organization structure.

    4.Develop timeliness metrics and gathers data to assess timeliness and other aspects of compliance and then develops solutions to drive higher levels of compliance.

    5.Works with procedure owners to refine and define roles and responsibilities of managers and other constituents and ensures those elements are clearly spelled out in the procedures.

    6.Partner with functional managers in developing training curricula and materials for their organizations, and assist in coordinating training sessions.

    7.Monitor and ensure core processes (i.e. JCO) are running effectively and efficiently; may audit elements of compliance to identify weaknesses or other opportunities for improvement.

    8.Train and educate managers and other constituents on their role in the Quality Systems Training processes.

    9.Assist Quality Systems Training Manager in overall improvements to the QST processes and mechanisms.

    demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. Perform other job related duties as assigned. 

    Knowledge, Skills, Abilities

  • Requires excellent interpersonal skills and the ability to interact with individuals at a variety of levels within the company.
  • Proficient with Microsoft office programs (Word, PowerPoint, Excel and Outlook).
  • Must possess excellent organizational and time management skills. Must be detail oriented be able to multi-task and prioritize.
  • Ability to maintain composure and a positive attitude in a fast paced environment.
  • Must be able to handle confidential information and display a high level of trust and integrity at all times.
  • Must be a team player, flexible, a self-starter, and willing to do what it takes to get the job done
  • Background, Experiece

  • Typically requires an Associate's degree or equivalent experience and a minimum of 4 years relevant experience providing program administration support to a medical device (or other regulated industry) organization.
  • Successful track record of process identification and improvement, through well-accepted rigorous data driven mechanisms is highly desireable.
  • Program administration in higher education, public health, or other related field is acceptable.
  • It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.