Remote Call Center Representative

PSG Global Solutions

Orlando Florida

United States

Customer Service / Call Center
(No Timezone Provided)

The Opportunity

We're looking for a Remote Call Center Representative, working in the BPO industry in Orlando, Florida.

<ul><li><span style1="font-family: Tahoma; font-size: 0.8125rem;">Establishes clear retention goals and a strong advisory relationship with client management to understand their needs and align our products and services.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Develops client plans with goals and key performance indicators and monitoring progress.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Serves as an advocate for client needs and issues across the company and ensures effective resolution.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Designs and implements activities to continually improve the value and impact of our products and services.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Reviews customer complaints and concerns and seeks to improve all aspects of the customer experience with the company.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Drives to deliver outstanding customer service.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Assesses a situation quickly and coming up with solutions.</span><br></li></ul>

Remote Call Center Representative

PSG Global Solutions

Orlando Florida

United States

Customer Service / Call Center

(No Timezone Provided)

The Opportunity

We're looking for a Remote Call Center Representative, working in the BPO industry in Orlando, Florida.

<ul><li><span style1="font-family: Tahoma; font-size: 0.8125rem;">Establishes clear retention goals and a strong advisory relationship with client management to understand their needs and align our products and services.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Develops client plans with goals and key performance indicators and monitoring progress.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Serves as an advocate for client needs and issues across the company and ensures effective resolution.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Designs and implements activities to continually improve the value and impact of our products and services.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Reviews customer complaints and concerns and seeks to improve all aspects of the customer experience with the company.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Drives to deliver outstanding customer service.</span><br></li><li><span style1="font-size: 0.8125rem; font-family: Tahoma;">Assesses a situation quickly and coming up with solutions.</span><br></li></ul>