Job Description
Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.
This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Virtual/Field Auto Adjuster and be part of our dynamic Tyler, TX team!
A Day in the Life:
Work in a team environment
Combination of Field Physical and Virtual Inspections
Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection
Work multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
Efficiently review, reconcile, and negotiate with, repair facilities, customers and claimants
Perform parts searches
Service the customer with empathy while delivering compassionate service by understanding and meeting the customer’s needs
Job classification and hours:
Work schedule: To be determined based on business needs.
Flexible work arrangements ( from home or local office where applicable)
Weekend rotations with comp day.
Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing required; multiple markets preferred. Required to obtain required licenses within 60 days of hire
Job Qualifications
Candidates must reside withinLongview/Tyler, TX.
This position is not open to AK, CA, or HI residents.
You’re a great Match for this Role if:
You are a high school or GED graduate!
You have 18 months or more of Auto Estimating / Body Shop / Insurance experience
You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell
You enjoy the ability to work independently starting your day from home, and potentially traveling to various locations to restore peoples’ lives through outstanding customer service
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
You’re an empathic, upbeat and friendly self-starter
You’re excited about solving problems and coming up with creative solutions
You’re organized and able to multi-task in a fast-paced environment and able to handle multiple assignments to completion.
You’re known for clear and professional communication – both written and verbal
Being bilingual and/or having prior military experience is a plus
We Offer:
A culture of learning where you can expect to develop foundational skills for the future
Opportunities for both personal and professional development
Leadership teams that are communicative and understanding
Impactful work by serving customers and the community in times of need
A culture in which you dress for your day
Recognition and advancement opportunities
Paid Time Off, 401(k) and pension
Medical, Dental, and Vision coverage
Company Vehicle (vehicle dependent on mileage and area of coverage) and Cell phone may be provided based on business need.
Allstate Benefits
Tyler Texas
United States
Customer Service / Call Center
(No Timezone Provided)
Job Description
Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.
This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Virtual/Field Auto Adjuster and be part of our dynamic Tyler, TX team!
A Day in the Life:
Work in a team environment
Combination of Field Physical and Virtual Inspections
Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection
Work multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
Efficiently review, reconcile, and negotiate with, repair facilities, customers and claimants
Perform parts searches
Service the customer with empathy while delivering compassionate service by understanding and meeting the customer’s needs
Job classification and hours:
Work schedule: To be determined based on business needs.
Flexible work arrangements ( from home or local office where applicable)
Weekend rotations with comp day.
Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing required; multiple markets preferred. Required to obtain required licenses within 60 days of hire
Job Qualifications
Candidates must reside withinLongview/Tyler, TX.
This position is not open to AK, CA, or HI residents.
You’re a great Match for this Role if:
You are a high school or GED graduate!
You have 18 months or more of Auto Estimating / Body Shop / Insurance experience
You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell
You enjoy the ability to work independently starting your day from home, and potentially traveling to various locations to restore peoples’ lives through outstanding customer service
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
You’re an empathic, upbeat and friendly self-starter
You’re excited about solving problems and coming up with creative solutions
You’re organized and able to multi-task in a fast-paced environment and able to handle multiple assignments to completion.
You’re known for clear and professional communication – both written and verbal
Being bilingual and/or having prior military experience is a plus
We Offer:
A culture of learning where you can expect to develop foundational skills for the future
Opportunities for both personal and professional development
Leadership teams that are communicative and understanding
Impactful work by serving customers and the community in times of need
A culture in which you dress for your day
Recognition and advancement opportunities
Paid Time Off, 401(k) and pension
Medical, Dental, and Vision coverage
Company Vehicle (vehicle dependent on mileage and area of coverage) and Cell phone may be provided based on business need.