NURSE NAVIGATOR - Cerebrovascular/Endovascular - Hybrid In Person/Remote - Raleigh

Duke University Health System

Raleigh North Carolina

United States

Healthcare - Nursing
(No Timezone Provided)

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

Cerebrovascular Nurse Navigator – Duke Raleigh Hospital

Occupational Summary

The Nurse Navigator (NN) is a professional RN with service line specific clinical knowledge who offers individualized assistance across the care continuum to patients, families, and caregivers to expedite and coordinate care, and address health system barriers. The NN assumes responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care). The NN has a particular focus on improving transitions in care and adherence to care. Additionally, the NN functions as a clinical advocate and educator for patients.

The NN assists to build and maintain community relationships to provide expedient and reliable access to quality care. The NN identifies and alleviates stressors during transitions and barriers to care with the aim to deliver a seamless model of care that benefits patients, family members, providers, and the healthcare team.

The NN will be focused on steadily increasing endovascular procedural volume, specifically focusing in on EC-IC bypasses, aneurysms and other complicated endovascular diagnoses that may or may not warrant surgery. The NN will work closely with the neurosurgeon to review referral data, create a plan to go out in the community to help with referrals and to ensure smooth process for the patient from referral to follow up after discharge.

Hours/Shift

Full-time position, Monday-Friday, hybrid model remote + in person

Work Performed

  • Assess and facilitate coordination of multidisciplinary care across the care continuum. Provide communication, advocacy, and education in a culturally competent manner.
  • Ability to clinically triage new patient referrals efficiently, to ensure timely access to care.
  • Collaborate with multidisciplinary care team and expedite sequence of patient’s workup, active treatment, survivorship, and end of life care.
  • Provide communication and reinforcement of clinical information and serve as a conduit between patient and providers/clinicians to address needs of patients.
  • Targeted symptom assessment and management for identified patient population.
  • Assess health literacy and educational needs of patient. Provide clinical education about diagnosis, treatment, side effects, and post-treatment care.
  • Assess and document patient’s needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.
  • Bridge gaps in care, and assess/troubleshoot care transitions and barriers to care. Facilitate advanced care planning and transition of active treatment to palliative or end-of-life care.
  • Document all patient encounters in EPIC.
  • Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
  • Encourage and empower patients to actively participate in decision-making about their treatment and care.
  • Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.
  • Practice according to professional and legal standards.
  • Maintain navigation services documentation according to program standards.

    • Skills

  • Excellent written, oral and conversational communication skills to effectively work with diverse groups.
  • Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills.
  • Excellent time management skills needed to prioritize among many competing priorities.
  • Attention to detail needed to operate accurately and effectively.
  • Mastery of Microsoft Office, especially Word and Excel, and use of health record for documentation and/or reporting.

    • Qualifications Required at this Level

    Education/Training

    BSN required. Specialty certification and/or MSN preferred.

    Experience

    Three years of experience of specialty specific nursing in a hospital, clinic, or community setting is required.

    Preferred Qualifications

    Completion of national nurse navigation training preferred.

    Experience in nurse navigation preferred.

    Metric tracking skills.

    Experience in medical sales or sales preferred.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    NURSE NAVIGATOR - Cerebrovascular/Endovascular - Hybrid In Person/Remote - Raleigh

    Duke University Health System

    Raleigh North Carolina

    United States

    Healthcare - Nursing

    (No Timezone Provided)

    Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

    U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

    Cerebrovascular Nurse Navigator – Duke Raleigh Hospital

    Occupational Summary

    The Nurse Navigator (NN) is a professional RN with service line specific clinical knowledge who offers individualized assistance across the care continuum to patients, families, and caregivers to expedite and coordinate care, and address health system barriers. The NN assumes responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care). The NN has a particular focus on improving transitions in care and adherence to care. Additionally, the NN functions as a clinical advocate and educator for patients.

    The NN assists to build and maintain community relationships to provide expedient and reliable access to quality care. The NN identifies and alleviates stressors during transitions and barriers to care with the aim to deliver a seamless model of care that benefits patients, family members, providers, and the healthcare team.

    The NN will be focused on steadily increasing endovascular procedural volume, specifically focusing in on EC-IC bypasses, aneurysms and other complicated endovascular diagnoses that may or may not warrant surgery. The NN will work closely with the neurosurgeon to review referral data, create a plan to go out in the community to help with referrals and to ensure smooth process for the patient from referral to follow up after discharge.

    Hours/Shift

    Full-time position, Monday-Friday, hybrid model remote + in person

    Work Performed

  • Assess and facilitate coordination of multidisciplinary care across the care continuum. Provide communication, advocacy, and education in a culturally competent manner.
  • Ability to clinically triage new patient referrals efficiently, to ensure timely access to care.
  • Collaborate with multidisciplinary care team and expedite sequence of patient’s workup, active treatment, survivorship, and end of life care.
  • Provide communication and reinforcement of clinical information and serve as a conduit between patient and providers/clinicians to address needs of patients.
  • Targeted symptom assessment and management for identified patient population.
  • Assess health literacy and educational needs of patient. Provide clinical education about diagnosis, treatment, side effects, and post-treatment care.
  • Assess and document patient’s needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.
  • Bridge gaps in care, and assess/troubleshoot care transitions and barriers to care. Facilitate advanced care planning and transition of active treatment to palliative or end-of-life care.
  • Document all patient encounters in EPIC.
  • Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
  • Encourage and empower patients to actively participate in decision-making about their treatment and care.
  • Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.
  • Practice according to professional and legal standards.
  • Maintain navigation services documentation according to program standards.

    • Skills

  • Excellent written, oral and conversational communication skills to effectively work with diverse groups.
  • Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills.
  • Excellent time management skills needed to prioritize among many competing priorities.
  • Attention to detail needed to operate accurately and effectively.
  • Mastery of Microsoft Office, especially Word and Excel, and use of health record for documentation and/or reporting.

    • Qualifications Required at this Level

    Education/Training

    BSN required. Specialty certification and/or MSN preferred.

    Experience

    Three years of experience of specialty specific nursing in a hospital, clinic, or community setting is required.

    Preferred Qualifications

    Completion of national nurse navigation training preferred.

    Experience in nurse navigation preferred.

    Metric tracking skills.

    Experience in medical sales or sales preferred.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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