Product Support Coordinator (Work From Home)

Catapult Sports

Danville California

United States

None
(No Timezone Provided)

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Entry-level / West Coast Hours / Ability to work extended hours and weekends - As a Product Support Coordinator you'll: Provide front line product support assistance to clients through phone, email, and live chat; Resolve lower complexity support tickets using tool sets designed to troubleshoot common support issues; Capture, review, and classify client details such as customer needs, severity, and complexity; Triage tickets to appropriate support level based on complexity; Identify areas of focus for content creations in Help Center...Hiring Fast >>

Product Support Coordinator (Work From Home)

Catapult Sports

Danville California

United States

None

(No Timezone Provided)

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Entry-level / West Coast Hours / Ability to work extended hours and weekends - As a Product Support Coordinator you'll: Provide front line product support assistance to clients through phone, email, and live chat; Resolve lower complexity support tickets using tool sets designed to troubleshoot common support issues; Capture, review, and classify client details such as customer needs, severity, and complexity; Triage tickets to appropriate support level based on complexity; Identify areas of focus for content creations in Help Center...Hiring Fast >>