Remote Member Health Assessor

Insight Global

Dayton Ohio

United States

Healthcare - Allied Health
(No Timezone Provided)

Job Description

A client in the Managed Care industry is seeking Member Health Assessors for a REMOTE contract opportunity. The Member Health Assessor engages with the members to establish an effective, professional relationship with primary responsibility to conduct their health risk assessment. A health risk assessment (HRA), also known as a health risk appraisal, is a questionnaire that evaluates lifestyle factors and health risks of an individual. Questions in an HRA cover topics such as nutrition, fitness, stress, sleep, mental health, and biometric information such as blood pressure and cholesterol.



Responsibilities to include:

Participate in the Integrated Care Coordination Team as needed

Coordinate logistics to support care plan goals and interventions as needed to address immediate member concerns

Verify eligibility, previous enrollment history, demographics and current health status of each member prior to outreach

Conduct assessments by gathering information from the member, family, provider and other stakeholders, as directed by Member and/or their Legally authorized representative

Contribute to the development and implementation of care plan, and reporting information to the Care Coordinator based on assessment outcomes, when needed

Assist with the provision of health education, wellness materials and coaching ,as appropriate

Maintain appropriate documentation within protocols and guidelines of the Care Management program

Starts each intervention with members wondering, What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help? In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource

Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up

Minimum Requirements

-Call Center or Sales Experience

-Good communication skills and phone presence

Desired Skills

-Previous healthcare experience of any kind

-bilingual

Remote Member Health Assessor

Insight Global

Dayton Ohio

United States

Healthcare - Allied Health

(No Timezone Provided)

Job Description

A client in the Managed Care industry is seeking Member Health Assessors for a REMOTE contract opportunity. The Member Health Assessor engages with the members to establish an effective, professional relationship with primary responsibility to conduct their health risk assessment. A health risk assessment (HRA), also known as a health risk appraisal, is a questionnaire that evaluates lifestyle factors and health risks of an individual. Questions in an HRA cover topics such as nutrition, fitness, stress, sleep, mental health, and biometric information such as blood pressure and cholesterol.



Responsibilities to include:

Participate in the Integrated Care Coordination Team as needed

Coordinate logistics to support care plan goals and interventions as needed to address immediate member concerns

Verify eligibility, previous enrollment history, demographics and current health status of each member prior to outreach

Conduct assessments by gathering information from the member, family, provider and other stakeholders, as directed by Member and/or their Legally authorized representative

Contribute to the development and implementation of care plan, and reporting information to the Care Coordinator based on assessment outcomes, when needed

Assist with the provision of health education, wellness materials and coaching ,as appropriate

Maintain appropriate documentation within protocols and guidelines of the Care Management program

Starts each intervention with members wondering, What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help? In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource

Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up

Minimum Requirements

-Call Center or Sales Experience

-Good communication skills and phone presence

Desired Skills

-Previous healthcare experience of any kind

-bilingual