7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!Provide an iconic customer experience
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Now offering a $3,500 Sign-On Bonus* (Only candidates external to CarMax who are hired will qualify to receive the sign-on bonus.)
This is a work from home opportunity due to the current worldwide pandemic. Candidates must live in the greater Richmond metro area and must be flexible and willing to work in the CarMax Richmond contact center if future business needs change.
CarMax pays new Bilingual Customer Experience Consultants $19.50/hr plus a monthly bonus.
What you will do - Essential responsibilities
Learn and succeed as part of a team
This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We're not your average call center. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.
Qualifications and requirements
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
CarMax pays new Bilingual Customer Experience Consultants $19.50/hr plus a monthly bonus.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
Richmond Virginia
United States
Customer Service / Call Center
(No Timezone Provided)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!Provide an iconic customer experience
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Now offering a $3,500 Sign-On Bonus* (Only candidates external to CarMax who are hired will qualify to receive the sign-on bonus.)
This is a work from home opportunity due to the current worldwide pandemic. Candidates must live in the greater Richmond metro area and must be flexible and willing to work in the CarMax Richmond contact center if future business needs change.
CarMax pays new Bilingual Customer Experience Consultants $19.50/hr plus a monthly bonus.
What you will do - Essential responsibilities
Learn and succeed as part of a team
This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We're not your average call center. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.
Qualifications and requirements
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
CarMax pays new Bilingual Customer Experience Consultants $19.50/hr plus a monthly bonus.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.