Remote Virtual/Field Auto Adjuster White Plains, NY ($1500 New Hire Sign On Bonus!)

Allstate

White Plains New York

United States

Customer Service / Call Center
(No Timezone Provided)

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Now is an exciting time to join Allstate! One of the world’s most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and you’ll have everyday opportunities to learn,
grow and shape your future while pursuing your desire to do good for others.

A day in the life of a Virtual/Field Auto Technical Adjuster:

Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner 

Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection 

Review, reconcile, and negotiate with, repair facilities, customers and claimants
Perform parts searches

Combination of Field Physical and Virtual Inspections

Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)

Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions. 

Flexibility to work independently as part of a virtual team. 

You’re provided with comprehensive training:   

We cover the cost to help you study for and earn your license

We offer full paid virtual training plus on the job training

Ongoing training opportunities for continuous improvement

Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. 
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

What’s in it for you?  

Compensation range for this position is $64,700. – $94,500 per year, based on experience and qualifications.

Paid training and licensing

Internet reimbursement 

Generous paid time off (PTO) 

Tuition reimbursement

Discounted gym memberships 

Cafeteria style health insurance plan- starts day one! 

401K match and pension plan 

Volunteer opportunities + matching donations

Visit AllstateGoodLife to learn more

You’re a great match for this role if you have:  

You are a high school or GED graduate 

You have 18 months or more of Auto Estimating / Body Shop / Insurance experience

You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell 

You enjoy the ability to work independently starting your day from home, and potentially traveling to various locations to restore peoples’ lives through outstanding customer service 

Previous customer service experience

Value providing an effortless customer service experience 

Are organized and able to multi-task in a fast-paced environment 

Are known for clear and professional communication – both written and verbal 

Being bilingual and/or having prior military experience is a plus 

This position is not available for California, Alaska, and Hawaii residents

When will I work? : Candidate must reside in the White Plains, NY area.

Work schedule: To be determined based on business needs. 
Flexible work arrangements ( from home or local office where applicable)
Weekend rotations with comp day. 
 

Externals

$1500 New Hire Sign On Bonus!

Remote Virtual/Field Auto Adjuster White Plains, NY ($1500 New Hire Sign On Bonus!)

Allstate

White Plains New York

United States

Customer Service / Call Center

(No Timezone Provided)

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Now is an exciting time to join Allstate! One of the world’s most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and you’ll have everyday opportunities to learn,
grow and shape your future while pursuing your desire to do good for others.

A day in the life of a Virtual/Field Auto Technical Adjuster:

Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner 

Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection 

Review, reconcile, and negotiate with, repair facilities, customers and claimants
Perform parts searches

Combination of Field Physical and Virtual Inspections

Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)

Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions. 

Flexibility to work independently as part of a virtual team. 

You’re provided with comprehensive training:   

We cover the cost to help you study for and earn your license

We offer full paid virtual training plus on the job training

Ongoing training opportunities for continuous improvement

Notice of Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. 
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

What’s in it for you?  

Compensation range for this position is $64,700. – $94,500 per year, based on experience and qualifications.

Paid training and licensing

Internet reimbursement 

Generous paid time off (PTO) 

Tuition reimbursement

Discounted gym memberships 

Cafeteria style health insurance plan- starts day one! 

401K match and pension plan 

Volunteer opportunities + matching donations

Visit AllstateGoodLife to learn more

You’re a great match for this role if you have:  

You are a high school or GED graduate 

You have 18 months or more of Auto Estimating / Body Shop / Insurance experience

You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell 

You enjoy the ability to work independently starting your day from home, and potentially traveling to various locations to restore peoples’ lives through outstanding customer service 

Previous customer service experience

Value providing an effortless customer service experience 

Are organized and able to multi-task in a fast-paced environment 

Are known for clear and professional communication – both written and verbal 

Being bilingual and/or having prior military experience is a plus 

This position is not available for California, Alaska, and Hawaii residents

When will I work? : Candidate must reside in the White Plains, NY area.

Work schedule: To be determined based on business needs. 
Flexible work arrangements ( from home or local office where applicable)
Weekend rotations with comp day. 
 

Externals

$1500 New Hire Sign On Bonus!