Integration Consultant, NAM (Remote)

Mambu

Miami Florida

United States

Customer Service / Call Center
(No Timezone Provided)

If you’re a customer of some of the largest digital global banks, then you’ve probably interacted with our platform and didn't even know it! We are Mambu - SaaS FinTech Unicorn on a mission to revolutionize financial services globally. Your reward if you will join us? A mark on a product used by millions of people!Meet your teamThe onboarding team is part of the Global Customer Success team who is responsible for supporting and assisting our clients on Mambu’s platform. From being functional & technical experts to delivering strategic alignment & value expectations!

Your role at Mambu

  • You’ll prepare requirements, designs and flow diagrams for custom logic, built on top of Mambu or for applications integrated to Mambu, and represent the capability of the Mambu APIs/Webhooks/Apps as inputs in defining requirements
  • You’ll coordinate with the product team to identify enhancements and changes required to the platform to support projects
  • You’ll consult developers on the usage of APIs during their development phases to ensure use of best practices, security and scalability of solutions
  • You’ll oversee and conduct functional testing, scenario definition and support our clients and partners, and will work closely with the delivery team to ensure project execution is on track
  • What you're bringing to the table

  • You have 5+ years of experience working as an Engineer or Integration Specialist with excellent ability to translate business requirements into functional technical requirements 
  • You have strong project management skills and familiarity working with Scrum and Kanban teams
  • You have a deep understanding of web services, APIs, webhooks and performance implications of various solutions, and strong understanding of data models (SQL)
  • You are able to communicate requirements clearly, mockup designs and communicate workflows, and have the capacity to formalize requirements in UML sequence and flow diagrams
  • You're more than your job description

  • You have enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems and bringing new ideas to the team
  • You’re an excellent communicator
  • You have the ability to work across geographic and cultural boundaries
  • You’re not satisfied with what’s already available and have the ambition to revise and improve things in the name of progress
  • Embrace your future at Mambu We are a diverse group of Mambuvians, and we are growing fast across 30 countries and 6 continents (not enough banks on Antarctica!). Our eyes are on the future, and we believe we can achieve our mission together by working agile, harnessing the latest technology and having a positive impact for future generations by improving the environment we are in. Mambuvians own their career growth, but we like to celebrate our successes together. We’ve got your back on your health, body and mind. Whether it’s our flexible hours or locations, or our 4-day work week over a 3 month period. You work 4 days a week, but get paid for 5. As a member of the US team, we provide you with:- Competitive benefits package- 100% employer paid Medical, Dental and Vision, Disability Insurance, Life Insurance, 401K- Time to unwind- Enjoy 20 days of PTO (vacation, sick, personal) and 6 floating holidays (full-time employees only) per year, as well as paid holidays- Cell phone reimbursement and continued education benefitsAs part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, and your employment is conditional upon approval of these results.

    Integration Consultant, NAM (Remote)

    Mambu

    Miami Florida

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    If you’re a customer of some of the largest digital global banks, then you’ve probably interacted with our platform and didn't even know it! We are Mambu - SaaS FinTech Unicorn on a mission to revolutionize financial services globally. Your reward if you will join us? A mark on a product used by millions of people!Meet your teamThe onboarding team is part of the Global Customer Success team who is responsible for supporting and assisting our clients on Mambu’s platform. From being functional & technical experts to delivering strategic alignment & value expectations!

    Your role at Mambu

  • You’ll prepare requirements, designs and flow diagrams for custom logic, built on top of Mambu or for applications integrated to Mambu, and represent the capability of the Mambu APIs/Webhooks/Apps as inputs in defining requirements
  • You’ll coordinate with the product team to identify enhancements and changes required to the platform to support projects
  • You’ll consult developers on the usage of APIs during their development phases to ensure use of best practices, security and scalability of solutions
  • You’ll oversee and conduct functional testing, scenario definition and support our clients and partners, and will work closely with the delivery team to ensure project execution is on track
  • What you're bringing to the table

  • You have 5+ years of experience working as an Engineer or Integration Specialist with excellent ability to translate business requirements into functional technical requirements 
  • You have strong project management skills and familiarity working with Scrum and Kanban teams
  • You have a deep understanding of web services, APIs, webhooks and performance implications of various solutions, and strong understanding of data models (SQL)
  • You are able to communicate requirements clearly, mockup designs and communicate workflows, and have the capacity to formalize requirements in UML sequence and flow diagrams
  • You're more than your job description

  • You have enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems and bringing new ideas to the team
  • You’re an excellent communicator
  • You have the ability to work across geographic and cultural boundaries
  • You’re not satisfied with what’s already available and have the ambition to revise and improve things in the name of progress
  • Embrace your future at Mambu We are a diverse group of Mambuvians, and we are growing fast across 30 countries and 6 continents (not enough banks on Antarctica!). Our eyes are on the future, and we believe we can achieve our mission together by working agile, harnessing the latest technology and having a positive impact for future generations by improving the environment we are in. Mambuvians own their career growth, but we like to celebrate our successes together. We’ve got your back on your health, body and mind. Whether it’s our flexible hours or locations, or our 4-day work week over a 3 month period. You work 4 days a week, but get paid for 5. As a member of the US team, we provide you with:- Competitive benefits package- 100% employer paid Medical, Dental and Vision, Disability Insurance, Life Insurance, 401K- Time to unwind- Enjoy 20 days of PTO (vacation, sick, personal) and 6 floating holidays (full-time employees only) per year, as well as paid holidays- Cell phone reimbursement and continued education benefitsAs part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, and your employment is conditional upon approval of these results.