Product Owner I-Remote

The American Automobile Association, Inc

Dearborn Michigan

United States

Customer Service / Call Center
(No Timezone Provided)

Product Owner I-Remote-(210001X5)

Description

Product Owner I – The Auto Club Group

Remote Work at Home within Club Footprint: CO, FL, GA, IA, IL, IN, MI, MN, NE, NC, ND, SC, TN and WI.

What you will do:

The Auto Club Group is seeking prospective Product Owner I who ensures product success by owning and maximizing the development of one or more small to mid-sized components of current and future products/programs.

In this position, you will have the opportunity to:
  • Use in-depth knowledge and understanding of specific aspects of assigned components/areas to handle assignments with impact across the product organization.
  • Escalate more complex items or assignments linked to other product focuses to higher-level owners.
  • Work to acquire knowledge of and develop understanding of product functions and areas outside of assigned product focus.
  • Assist management in reaching targeted goals for product implementations to support premium growth and profit/loss across all regions.
  • Own innovation, analysis, issue identification/resolution, upgrades and operational management of assigned components of current and future Policy System/Telematics programs and products.
  • Support the development of strategies associated with assigned product areas. Interact and communicate with front-line managers to line leaders.
  • Lead teams responsible for executing various initiatives in support of assigned product component.
  • Serve as the primary point of contact for all aspects of assigned product components.
  • Collaborate with business subject matter experts/stakeholders, product/project managers, technical teams and vendors to understand, analyze, refine and prioritize needs.
  • Work with Product Managers to ensure alignment and development of product line changes.
  • Partner with vendors as needed to drive product initiatives.
  • Ensure an in-depth understanding of project scope, objectives, and requirements.
  • Manage defect/change request prioritization, remediation, escalation, and notification process for critical business teams.
  • Lead the development and adaptation to product updates and issue resolution.
  • Lead release/sprint management for minor releases.
  • Translate business needs to executable requirements across appropriate work streams.
  • Create and execute communications to ensure understanding of objectives, justifications and additional action items.
  • Lead processes and teams responsible for validate requirements and work streams.
  • Drive the creation of End-to-End, User Acceptance Testing, and System Testing to ensure scenarios are complete and appropriately executed.
  • Assist in discovery, testing and learning activities to validate assumptions and product direction.
  • Work with a team of mobility and user interface subject matter experts to enable improved
  • User experience and integration of mobile technologies.
  • Participate in Go-To- Market activities for business readiness.
  • Support training and launch activities.
  • Maintain ongoing knowledge of industry practices, regulations and factors that affect product performance.
  • Provide recommendations regarding new products/programs to implement in the insurance platform.
  • Provide support in building business cases and request funding for new initiatives.
  • Maintain ongoing ownership and support of all operational facets of assigned product components, to include but not limited to reporting, analysis and process workflows.
  • Analyze data and produce metrics to measure the success and inform leaders of the overall product strategy.
    • Supervisory Responsibilities:

  • May manage a staff of technical and/or professional personnel who may be distributed in one or more physical location. When managing staff, select, hire, train, develop and terminate assigned staff in accordance with Human Resource policy.

  • Processes leave accruals to ensure the application of eligible time off to employees in the PeopleSoft system.

  • Responsible for the leave accrual process to update leave balances and sync the balances in Time & Labor with the benefits table.

  • Works with the leave administration team to review length of absences to determine the amount of paid time off to be credited and enters information into the system.

  • Responsible for all garnishment administration, including accurate PeopleSoft entry, validation of deductions taken, and reconciliation of said deductions, and submission of payments to the appropriate agencies.

  • Maintains compliance for garnishment table setup within the system, including testing all garnishment related changes delivered with the PeopleSoft tax updates.

  • Responsible for various banking processes within the Payroll Department including submitting all check reversal and stop payment requests to the company bank.

  • Validates the direct deposit file receipt for all payrolls and works with Payroll Accountant/Analyst when needed on reconciliation process.

    • With our powerful brand and the mentoring we offer, you will find your position as a  Product Owner I can lead to a rewarding career at our growing organization.

    How you will benefit:

  • Our Auto Club Group Product Owner I earn a competitive salary with a potential of earning bonuses

  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

    401k Match

    Medical Dental Vision

    PTO

    Paid Holidays

    Tuition Reimbursement

    • Qualifications

    We’re looking for candidates who: Education:
  • Bachelor's Degree in a Technical or Quantitative field (Engineering, Finance, Math, Business, Marketing, etc.) and/or professional Insurance /Finance designation

  • MasterDegree or higher in a Technical or Quantitative field (Engineering, Finance,Math, Business, Marketing, etc.) or professional insurance designation (FCAS,CPCU, etc.), Project Management Certifications

    Experience:

    Experience to include two ormore of the following:

  • Marketplanning, development of objectives, strategies and programs for insuranceproducts

  • Researching,developing or enhancing property/casualty products and system changes

  • Developingand testing insurance/membership/banking product pilot programs for newenhancements and processes

  • Pricingnew/current insurance/membership/banking products

  • Newand current property and casualty products

  • Familiarwith policy contract language in order to provide input into

  • Operatingin an environment driven by Key Performance Indicators with responsibility/accountability to determine the best course of action to meet assigned goals

  • Projectmanagement to include planning, managing and implementing complex systemchanges

  • Leadinga component of a project teams

  • Coordinatingand assigning task to team member

  • Supervisinga staff of technical and/or professional personnel in a distributed workforce.

  • Workingknowledge and responsibilities within Policy Management, Customer RelationshipManagement systems

  • Workingknowledge and responsibilities within Digital Omni Channel or mobile app transformationfor Insurance organization

  • Workingknowledge and responsibilities with telematics program for major carriers,OEMs, Service providers, Data integrators

    Additional Experience to Post forTelematics Area:

  • TelematicsProgram/Product/Operations Management

  • Maintainingtelematics business models for both insurance and non-insurance companies

  • Gatheringand analyzing usage/behavior based insurance models

  • Knowledge of:

  • Currentproperty/casualty or *commercial insurance programs and products, underwritingrules and requirements, forms and processing procedures

  • Regulations,policies and procedures of various regulatory agencies

  • Insurancesystems and processes

  • Projectmanagement principles and concepts for software development

  • Productionsupport processes and procedures

  • eCommerce,digital platforms, digital product development (Mobile Apps, Omni channel)

    • Ability to:

  • Recommendnew casualty or *commercial insurance products to meet market needs

  • Representthe Auto Club Group (ACG) in interactions with trade associations, insurancebureaus, government agencies and other insurance companies

  • Communicateeffectively with others in a work environment and with the public

  • Manageand conduct in-depth qualitative and quantitative analysis of the market andproperty/casualty or *commercial insurance products

  • ManagementAbility to include:

  • Screenand hire personnel

  • Coach,mentor and develop assigned personnel

  • Conductdifficult conversations while providing constructive feedback

  • Providingsuccession development opportunities

  • Demonstrateeffective employee conflict resolution skills

  • Demonstrateeffective workforce management skills

    • Successful Product Owner I will possess effectivecommunication skills, ambition, motivation and drive!

    What it’slike to work for us:

    We serve our members by making their satisfaction ourhighest priority. We do what’s right by sustaining an open, honest and ethicalwork environment. We lead in everything we do by offering best-in-classproducts, benefits and services. And we value our employees by seeking the besttalent, rewarding high performance and holding ourselves accountable.

    All in all, we create an inclusive and welcomingenvironment of diverse backgrounds, experiences and viewpoints, realizing ourdifferences make us stronger.

    Who we are:

    The Auto Club Group helps AAA Members enjoy life’s journeywith peace of mind by providing innovative solutions, advocacy and membershipbenefits wherever and whenever they need them. We currently conduct business in14 states in the upper Midwest and the Southeast.

    The Auto Club Group has established four long-termenterprise goals:

  • Long-term,sustainable, profitable growth

  • AAAMembership growth and renewal

  • Operationalexcellence

  • Becomethe “flagship club” of the AAA Federation

    • Important Note:

    The above statements describe the principle and essentialfunctions, but not all functions that may be inherent in the job. This jobrequires the ability to perform duties contained in the job description forthis position, including, but not limited to, the above requirements.Reasonable accommodations will be made for otherwise qualified applicants, asneeded, to enable them to fulfil these requirements.

    The Auto ClubGroup, and all of its affiliated companies, is an equal opportunity/affirmativeaction employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, gender identity,sexual orientation, national origin, disability or protected veteran status.


    Primary Location

    :United States-MI-Dearborn

    Work Locations

    :MI-Admin Office Building (AOB)1 Auto Club DriveDearborn48126

    Job

    :Actuarial

    Organization

    :Actuarial

    Schedule

    :Full-time

    Employee Status

    :Regular

    Job Type

    :Regular

    Job Level

    :Individual Contributor

    Travel

    :Yes, 10 % of the Time

    Job Posting

    :Oct 20, 2021, 12:43:31 PM

    Product Owner I-Remote

    The American Automobile Association, Inc

    Dearborn Michigan

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Product Owner I-Remote-(210001X5)

    Description

    Product Owner I – The Auto Club Group

    Remote Work at Home within Club Footprint: CO, FL, GA, IA, IL, IN, MI, MN, NE, NC, ND, SC, TN and WI.

    What you will do:

    The Auto Club Group is seeking prospective Product Owner I who ensures product success by owning and maximizing the development of one or more small to mid-sized components of current and future products/programs.

    In this position, you will have the opportunity to:
  • Use in-depth knowledge and understanding of specific aspects of assigned components/areas to handle assignments with impact across the product organization.
  • Escalate more complex items or assignments linked to other product focuses to higher-level owners.
  • Work to acquire knowledge of and develop understanding of product functions and areas outside of assigned product focus.
  • Assist management in reaching targeted goals for product implementations to support premium growth and profit/loss across all regions.
  • Own innovation, analysis, issue identification/resolution, upgrades and operational management of assigned components of current and future Policy System/Telematics programs and products.
  • Support the development of strategies associated with assigned product areas. Interact and communicate with front-line managers to line leaders.
  • Lead teams responsible for executing various initiatives in support of assigned product component.
  • Serve as the primary point of contact for all aspects of assigned product components.
  • Collaborate with business subject matter experts/stakeholders, product/project managers, technical teams and vendors to understand, analyze, refine and prioritize needs.
  • Work with Product Managers to ensure alignment and development of product line changes.
  • Partner with vendors as needed to drive product initiatives.
  • Ensure an in-depth understanding of project scope, objectives, and requirements.
  • Manage defect/change request prioritization, remediation, escalation, and notification process for critical business teams.
  • Lead the development and adaptation to product updates and issue resolution.
  • Lead release/sprint management for minor releases.
  • Translate business needs to executable requirements across appropriate work streams.
  • Create and execute communications to ensure understanding of objectives, justifications and additional action items.
  • Lead processes and teams responsible for validate requirements and work streams.
  • Drive the creation of End-to-End, User Acceptance Testing, and System Testing to ensure scenarios are complete and appropriately executed.
  • Assist in discovery, testing and learning activities to validate assumptions and product direction.
  • Work with a team of mobility and user interface subject matter experts to enable improved
  • User experience and integration of mobile technologies.
  • Participate in Go-To- Market activities for business readiness.
  • Support training and launch activities.
  • Maintain ongoing knowledge of industry practices, regulations and factors that affect product performance.
  • Provide recommendations regarding new products/programs to implement in the insurance platform.
  • Provide support in building business cases and request funding for new initiatives.
  • Maintain ongoing ownership and support of all operational facets of assigned product components, to include but not limited to reporting, analysis and process workflows.
  • Analyze data and produce metrics to measure the success and inform leaders of the overall product strategy.
    • Supervisory Responsibilities:

  • May manage a staff of technical and/or professional personnel who may be distributed in one or more physical location. When managing staff, select, hire, train, develop and terminate assigned staff in accordance with Human Resource policy.

  • Processes leave accruals to ensure the application of eligible time off to employees in the PeopleSoft system.

  • Responsible for the leave accrual process to update leave balances and sync the balances in Time & Labor with the benefits table.

  • Works with the leave administration team to review length of absences to determine the amount of paid time off to be credited and enters information into the system.

  • Responsible for all garnishment administration, including accurate PeopleSoft entry, validation of deductions taken, and reconciliation of said deductions, and submission of payments to the appropriate agencies.

  • Maintains compliance for garnishment table setup within the system, including testing all garnishment related changes delivered with the PeopleSoft tax updates.

  • Responsible for various banking processes within the Payroll Department including submitting all check reversal and stop payment requests to the company bank.

  • Validates the direct deposit file receipt for all payrolls and works with Payroll Accountant/Analyst when needed on reconciliation process.

    • With our powerful brand and the mentoring we offer, you will find your position as a  Product Owner I can lead to a rewarding career at our growing organization.

    How you will benefit:

  • Our Auto Club Group Product Owner I earn a competitive salary with a potential of earning bonuses

  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

    401k Match

    Medical Dental Vision

    PTO

    Paid Holidays

    Tuition Reimbursement

    • Qualifications

    We’re looking for candidates who: Education:
  • Bachelor's Degree in a Technical or Quantitative field (Engineering, Finance, Math, Business, Marketing, etc.) and/or professional Insurance /Finance designation

  • MasterDegree or higher in a Technical or Quantitative field (Engineering, Finance,Math, Business, Marketing, etc.) or professional insurance designation (FCAS,CPCU, etc.), Project Management Certifications

    Experience:

    Experience to include two ormore of the following:

  • Marketplanning, development of objectives, strategies and programs for insuranceproducts

  • Researching,developing or enhancing property/casualty products and system changes

  • Developingand testing insurance/membership/banking product pilot programs for newenhancements and processes

  • Pricingnew/current insurance/membership/banking products

  • Newand current property and casualty products

  • Familiarwith policy contract language in order to provide input into

  • Operatingin an environment driven by Key Performance Indicators with responsibility/accountability to determine the best course of action to meet assigned goals

  • Projectmanagement to include planning, managing and implementing complex systemchanges

  • Leadinga component of a project teams

  • Coordinatingand assigning task to team member

  • Supervisinga staff of technical and/or professional personnel in a distributed workforce.

  • Workingknowledge and responsibilities within Policy Management, Customer RelationshipManagement systems

  • Workingknowledge and responsibilities within Digital Omni Channel or mobile app transformationfor Insurance organization

  • Workingknowledge and responsibilities with telematics program for major carriers,OEMs, Service providers, Data integrators

    Additional Experience to Post forTelematics Area:

  • TelematicsProgram/Product/Operations Management

  • Maintainingtelematics business models for both insurance and non-insurance companies

  • Gatheringand analyzing usage/behavior based insurance models

  • Knowledge of:

  • Currentproperty/casualty or *commercial insurance programs and products, underwritingrules and requirements, forms and processing procedures

  • Regulations,policies and procedures of various regulatory agencies

  • Insurancesystems and processes

  • Projectmanagement principles and concepts for software development

  • Productionsupport processes and procedures

  • eCommerce,digital platforms, digital product development (Mobile Apps, Omni channel)

    • Ability to:

  • Recommendnew casualty or *commercial insurance products to meet market needs

  • Representthe Auto Club Group (ACG) in interactions with trade associations, insurancebureaus, government agencies and other insurance companies

  • Communicateeffectively with others in a work environment and with the public

  • Manageand conduct in-depth qualitative and quantitative analysis of the market andproperty/casualty or *commercial insurance products

  • ManagementAbility to include:

  • Screenand hire personnel

  • Coach,mentor and develop assigned personnel

  • Conductdifficult conversations while providing constructive feedback

  • Providingsuccession development opportunities

  • Demonstrateeffective employee conflict resolution skills

  • Demonstrateeffective workforce management skills

    • Successful Product Owner I will possess effectivecommunication skills, ambition, motivation and drive!

    What it’slike to work for us:

    We serve our members by making their satisfaction ourhighest priority. We do what’s right by sustaining an open, honest and ethicalwork environment. We lead in everything we do by offering best-in-classproducts, benefits and services. And we value our employees by seeking the besttalent, rewarding high performance and holding ourselves accountable.

    All in all, we create an inclusive and welcomingenvironment of diverse backgrounds, experiences and viewpoints, realizing ourdifferences make us stronger.

    Who we are:

    The Auto Club Group helps AAA Members enjoy life’s journeywith peace of mind by providing innovative solutions, advocacy and membershipbenefits wherever and whenever they need them. We currently conduct business in14 states in the upper Midwest and the Southeast.

    The Auto Club Group has established four long-termenterprise goals:

  • Long-term,sustainable, profitable growth

  • AAAMembership growth and renewal

  • Operationalexcellence

  • Becomethe “flagship club” of the AAA Federation

    • Important Note:

    The above statements describe the principle and essentialfunctions, but not all functions that may be inherent in the job. This jobrequires the ability to perform duties contained in the job description forthis position, including, but not limited to, the above requirements.Reasonable accommodations will be made for otherwise qualified applicants, asneeded, to enable them to fulfil these requirements.

    The Auto ClubGroup, and all of its affiliated companies, is an equal opportunity/affirmativeaction employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, gender identity,sexual orientation, national origin, disability or protected veteran status.


    Primary Location

    :United States-MI-Dearborn

    Work Locations

    :MI-Admin Office Building (AOB)1 Auto Club DriveDearborn48126

    Job

    :Actuarial

    Organization

    :Actuarial

    Schedule

    :Full-time

    Employee Status

    :Regular

    Job Type

    :Regular

    Job Level

    :Individual Contributor

    Travel

    :Yes, 10 % of the Time

    Job Posting

    :Oct 20, 2021, 12:43:31 PM

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