Job Summary
The Brokerage Account Manager Foreign Trade Zone (FTZ) serves as the primary contact for accounts. The incumbent maintains communication with clients to ensure operational execution of customer requirements, resolve customer issues, identify ways to improve service and implement continuous improvement projects. This position serves as a local advocate and business advisor focusing solely on supporting the Brokerage product. The incumbent facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships. This position conducts business meetings and is responsible for tracking program metrics. The incumbent collaborates with Global Brokerage Account Managers, members of senior staff in the client organization and manages others in the department.
Responsibilities
UPS
Indianapolis Indiana
United States
Financial Services - Banking / Investment / Finance
(No Timezone Provided)
Job Summary
The Brokerage Account Manager Foreign Trade Zone (FTZ) serves as the primary contact for accounts. The incumbent maintains communication with clients to ensure operational execution of customer requirements, resolve customer issues, identify ways to improve service and implement continuous improvement projects. This position serves as a local advocate and business advisor focusing solely on supporting the Brokerage product. The incumbent facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships. This position conducts business meetings and is responsible for tracking program metrics. The incumbent collaborates with Global Brokerage Account Managers, members of senior staff in the client organization and manages others in the department.
Responsibilities