TEMPORARY Customer Service Representative- WORK FROM HOME!

Navient Corp

Indianapolis Indiana

United States

Customer Service / Call Center
(No Timezone Provided)

Navient has immediate openings for temporary, work-from-home Customer Service Representatives, to support our growing customer base working from your home office. We seek reliable and solutions oriented individuals to join our team.

Position Details:

* New hire training class begins Monday, October 18th- Pay: $16.00 per hour plus bonus
* Work from your home with Computer equipment provided by Navient
* Primarily inbound service calls, NO Selling

This temporary assignment is expected to last approximately 3-6 months; however, assignment may be shortened or lengthened based on business need. This temporary position is not eligible for benefits.

This new role will be fast-paced managing inbound and outbound calls and performing data entry related to a new program. You will assist customers by researching their account and providing prompt and accurate information in a courteous and professional manner.

Applicants must reside within 1-1.5 hours to our Fishers, IN Office

Work Schedule

Virtual Paid Training Hours:

* Monday- Friday, 8AM- 5PM EST

Regular Schedule:

* Monday - Friday, 8AM-5PM EST
* Potential of working 1 Saturday per month 8AM-5PM EST

TECHNICAL AND HOME OFFICE REQUIREMENTS:

* High speed internet access (Minimum 10MB upload speed, 5MB download speed)
* You must use an ethernet cord and be hard wired into your server from the router/modem. You will not be able to use Wi-Fi or a hot spot.
* Landline phone or cell phone
* Must be able to download an app on a Smartphone or tablet
* Private workspace or home office free of distractions and outside noise

OTHER REQUIREMENTS:

* High School Diploma or G.E.D.
* Applicants must reside within 1-1.5 hours to our Fishers, IN Navient Office
* Experience in servicing customers with professionalism, diplomacy and consideration for the customer's requests or concern
* Some completed college coursework will serve as substitute for work experience
* Strong written and verbal communication skills
* Fast learner, ability to maintain an in-depth understanding of the training curriculum
* Excellent PC and internet navigation skills
* Efficient time management skills

PREFERRED QUALIFICATIONS:

Prior experience in a high-volume call center preferred

TEMPORARY Customer Service Representative- WORK FROM HOME!

Navient Corp

Indianapolis Indiana

United States

Customer Service / Call Center

(No Timezone Provided)

Navient has immediate openings for temporary, work-from-home Customer Service Representatives, to support our growing customer base working from your home office. We seek reliable and solutions oriented individuals to join our team.

Position Details:

* New hire training class begins Monday, October 18th- Pay: $16.00 per hour plus bonus
* Work from your home with Computer equipment provided by Navient
* Primarily inbound service calls, NO Selling

This temporary assignment is expected to last approximately 3-6 months; however, assignment may be shortened or lengthened based on business need. This temporary position is not eligible for benefits.

This new role will be fast-paced managing inbound and outbound calls and performing data entry related to a new program. You will assist customers by researching their account and providing prompt and accurate information in a courteous and professional manner.

Applicants must reside within 1-1.5 hours to our Fishers, IN Office

Work Schedule

Virtual Paid Training Hours:

* Monday- Friday, 8AM- 5PM EST

Regular Schedule:

* Monday - Friday, 8AM-5PM EST
* Potential of working 1 Saturday per month 8AM-5PM EST

TECHNICAL AND HOME OFFICE REQUIREMENTS:

* High speed internet access (Minimum 10MB upload speed, 5MB download speed)
* You must use an ethernet cord and be hard wired into your server from the router/modem. You will not be able to use Wi-Fi or a hot spot.
* Landline phone or cell phone
* Must be able to download an app on a Smartphone or tablet
* Private workspace or home office free of distractions and outside noise

OTHER REQUIREMENTS:

* High School Diploma or G.E.D.
* Applicants must reside within 1-1.5 hours to our Fishers, IN Navient Office
* Experience in servicing customers with professionalism, diplomacy and consideration for the customer's requests or concern
* Some completed college coursework will serve as substitute for work experience
* Strong written and verbal communication skills
* Fast learner, ability to maintain an in-depth understanding of the training curriculum
* Excellent PC and internet navigation skills
* Efficient time management skills

PREFERRED QUALIFICATIONS:

Prior experience in a high-volume call center preferred