[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour - As a Customer Support Associate you'll: Manage incoming messages, calls, and tickets from patients, using discretion and responding in a timely and hospitable manner to meet Vori Health's world-class service levels; Manage incoming referral patients, helping to collect appropriate onboarding information, including insurance information, demographics, and payment information; Assist patients in trouble-shooting technical issues, such as password resets and accessing in-app resources; Coordinate with internal Tech and Clinical teams to ensure a seamless experience in meeting patient needs...Hiring Fast >>
Vori Health
Encinitas California
United States
Customer Service / Call Center
(No Timezone Provided)
[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour - As a Customer Support Associate you'll: Manage incoming messages, calls, and tickets from patients, using discretion and responding in a timely and hospitable manner to meet Vori Health's world-class service levels; Manage incoming referral patients, helping to collect appropriate onboarding information, including insurance information, demographics, and payment information; Assist patients in trouble-shooting technical issues, such as password resets and accessing in-app resources; Coordinate with internal Tech and Clinical teams to ensure a seamless experience in meeting patient needs...Hiring Fast >>