FT Customer Support Representative (Work From Home)

ECP

Red Oak Texas

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Provide support to ECP's end users as the first point of contact for questions, troubleshooting, and any issues that may arise; Maintain customer records by updating account information in HubSpot; Follow best practices for documentation in ECP's ticketing system; Contribute to company-wide initiatives such as adopting new technologies, updating product documentation, and providing support for launching new products; Consistently meet performance metrics and KPIs...Hiring Fast >>
Associated topics: agent, agente de servicio al cliente, call center associate, clerk, client, customer care, support, system support, technical support, telephone

FT Customer Support Representative (Work From Home)

ECP

Red Oak Texas

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Provide support to ECP's end users as the first point of contact for questions, troubleshooting, and any issues that may arise; Maintain customer records by updating account information in HubSpot; Follow best practices for documentation in ECP's ticketing system; Contribute to company-wide initiatives such as adopting new technologies, updating product documentation, and providing support for launching new products; Consistently meet performance metrics and KPIs...Hiring Fast >>
Associated topics: agent, agente de servicio al cliente, call center associate, clerk, client, customer care, support, system support, technical support, telephone