Sr Lead Technology Strategist - Work From Home
Lumen
2021-09-27T17:45:17Z
Information Technology
(No Timezone Provided)
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Technology Strategist creates a foundation for outcome-based solutions by evangelizing and advocating Lumen’s business impact and thought leadership to customers. Activities such as Technology Advisory Briefings, Executive Strategy Sessions, Solution Development Workshops, and participation in Quarterly Business Reviews—help identify what business outcomes can be realized and demonstrate how Lumen can enable those outcomes. These activities are driven within new logos, dim/dark customers, and within business units of established customers. The goal is to uncover new opportunities for the Lumen account and sales teams to pursue.
Additionally, the Technology Strategist engages with Customer Success to drive maximum use of already procured services. The role will position outcome activities that will create enhanced customer business outcomes. They work directly with customers to help them in realizing the optimal value creation that Lumen can provide.
The Main Responsibilities
The role requires a passionate and driven individual to speak to industry trends, business challenges, and how customers can transform their organization, while mapping it back to the Lumen solution portfolio. The narrative is delivered in a consultative and agnostic manner that demonstrates the customer benefits, impact (positive or negative), and value creation.
Coach and mentor sales teams to increase their ability to transform from product-based to outcome-driven, solution selling. Curate and create thought leadership content in collaboration with the Lumen Vertical and Field Marketing organization. This content will enable internal teams to better position Lumen in the market and customer roundtable forums, and other external events that promote the Lumen brand. Contribute and document internal technology reviews of trends and use cases that affect customers and or areas of improvement needed to drive greater adoption of Lumen services. Convene strategic discussions with customer executives using a pragmatic, consultative approach that first looks to understand the client's business objectives, challenges, and the ability of IT to address them. Then analyze and identify opportunities and next steps to help them. And finally, focuses resources on creating executable solutions that will have the most significant impact on the client's organization. Collaborate closely with Sales General Managers/VPs, Sales Directors, Solutions Sales Overlays, Technical Architects, Client Strategist, and account teams to support the "top of funnel evangelism" portion of the opportunity pursuit function.
What We Look For in a Candidate
10+ years of relevant job experience with similar essential duties Demonstrated experience in a cloud/technology solution sales and leadership role Advanced presentation and public speaking skills with C-suite and other senior executives Strong interpersonal and emotional intelligence skills High energy level and demonstrated drive to succeed Exceptional strategic planning skills Experience at being a strategic member of overlay team that contributes significantly to growth and development of the organization Experience in consultative sales techniques and account planning, including account profiling, account positioning strategy, customer needs analysis, and sales opportunity development Ability to demonstrate translating customer drivers into a differentiated, value proposition Industry and market technology trend acumen Project/Program management exposure and experience Facilitate & lead discovery sessions in uncovering & elevating tactical challenge #EDGE
Sr Lead Technology Strategist - Work From Home
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Technology Strategist creates a foundation for outcome-based solutions by evangelizing and advocating Lumen’s business impact and thought leadership to customers. Activities such as Technology Advisory Briefings, Executive Strategy Sessions, Solution Development Workshops, and participation in Quarterly Business Reviews—help identify what business outcomes can be realized and demonstrate how Lumen can enable those outcomes. These activities are driven within new logos, dim/dark customers, and within business units of established customers. The goal is to uncover new opportunities for the Lumen account and sales teams to pursue.
Additionally, the Technology Strategist engages with Customer Success to drive maximum use of already procured services. The role will position outcome activities that will create enhanced customer business outcomes. They work directly with customers to help them in realizing the optimal value creation that Lumen can provide.
The Main Responsibilities
The role requires a passionate and driven individual to speak to industry trends, business challenges, and how customers can transform their organization, while mapping it back to the Lumen solution portfolio. The narrative is delivered in a consultative and agnostic manner that demonstrates the customer benefits, impact (positive or negative), and value creation.
Coach and mentor sales teams to increase their ability to transform from product-based to outcome-driven, solution selling. Curate and create thought leadership content in collaboration with the Lumen Vertical and Field Marketing organization. This content will enable internal teams to better position Lumen in the market and customer roundtable forums, and other external events that promote the Lumen brand. Contribute and document internal technology reviews of trends and use cases that affect customers and or areas of improvement needed to drive greater adoption of Lumen services. Convene strategic discussions with customer executives using a pragmatic, consultative approach that first looks to understand the client's business objectives, challenges, and the ability of IT to address them. Then analyze and identify opportunities and next steps to help them. And finally, focuses resources on creating executable solutions that will have the most significant impact on the client's organization. Collaborate closely with Sales General Managers/VPs, Sales Directors, Solutions Sales Overlays, Technical Architects, Client Strategist, and account teams to support the "top of funnel evangelism" portion of the opportunity pursuit function.
What We Look For in a Candidate
10+ years of relevant job experience with similar essential duties Demonstrated experience in a cloud/technology solution sales and leadership role Advanced presentation and public speaking skills with C-suite and other senior executives Strong interpersonal and emotional intelligence skills High energy level and demonstrated drive to succeed Exceptional strategic planning skills Experience at being a strategic member of overlay team that contributes significantly to growth and development of the organization Experience in consultative sales techniques and account planning, including account profiling, account positioning strategy, customer needs analysis, and sales opportunity development Ability to demonstrate translating customer drivers into a differentiated, value proposition Industry and market technology trend acumen Project/Program management exposure and experience Facilitate & lead discovery sessions in uncovering & elevating tactical challenge #EDGE