Product Management Director, Claim Editing - Remote (Anywhere US)

Change Healthcare

Detroit Michigan

United States

Customer Service / Call Center
(No Timezone Provided)

The Product Management Director has ownership of multiple Medical Claims Editing and Analytics products which includes multiple fully managed service, SaaS, and on-premise software solutions, and is accountable for the strategic direction and ongoing management of financial performance of these products, as well as for growth in adjacencies within the Medical Claims Editing and Analytics category. This position demonstrates an understanding of synergies across the portfolio and how to meet market needs to continue to drive growth, by understanding and evaluating assets enterprise-wide to improve our competitive position and drive customer value within the related market. The Product Management Director considers internal and external dynamics when developing product strategies; critically evaluates information and determines what should or shouldn't proceed; and demonstrates systems thinking and can readily identify downstream impacts of decisions and proactively construe alternatives.

What will be my duties and responsibilities in this job?

  • Evaluates synergies across the enterprise to maintain a healthy product portfolio that is aligned with the business strategy; Considers partnerships with others for a more comprehensive solution

  • Vision is forward thinking and based not only on current data but the interpretation of trends and predictive analyses; Considers portfolio adjacencies and impacts of decisions across portfolio and business

  • Ensures all operational elements of a product are understood and designed to meet product specifications; Ensures product operations are documented from product vision to executional expectations in a manner that facilitates rapid implementation and product launches; Validates the high-level vision with the marketplace

  • Directs market insights and competitive analysis; Analyzes competitor business strategy (e.g., how their strategy is evolving, potential acquisitions and/or partnerships, products in the pipeline) and understands potential impact; Reviews analyses and makes decisions as to impact on the product

  • Accountable for product performance and quality standards that directly impact financial performance; Evaluates financial analyses, predicts impact of internal and external events on financial performance; assesses risk and decides a course of action; Determines how best to leverage portfolio; Connects financial targets to long-term strategy in portfolio planning

  • Leads capital requirement assessment; Anticipates product needs per long term product plans; Responsible for product performance as indicated in capital plan

  • Develops processes that allow for changes and incorporate new learnings; Provides high-level requirements that clearly state the intent/goal and helps team to understand the guardrails; Approves finalized requirement documents

  • Provides leadership, management, coaching and/or mentoring to others; Accountable for the performance of and results through others

  • What are the requirements needed for this position?

  • 12+ years broad and deep product management experience with experience in clinical editing, reimbursement and claims reimbursement editing, and/or post-payment claim editing

  • Bachelor’s Degree required

  • What critical skills are needed for you to consider someone for this position?

  • Software and Services Product Management experience

  • Experience directing resources to achieve specific end results within limited timeframes

  • Managed Services and/or SaaS business model experience

  • Customer and Market research and analysis experience

  • Excellent analytical and problem-solving skills

  • Excellent verbal and written communication skills with ability to collaborate and partner with customers, other business teams, and senior leadership effectively

  • Proficiency with MS Office and ability to learn new systems and tools quickly

  • What other skills/experience would be helpful to have?

  • Master’s Degree preferred

  • Experience working in a matrixed environment preferred

  • Design Thinking experience/certification preferred

  • What are the working conditions and physical requirements of this job?

  • General office demands/Home office

  • How much should I expect to travel?

  • Up to 50% travel requirement

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

  • Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

    COVID Mandate

    As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment. 

    As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved. 

    Product Management Director, Claim Editing - Remote (Anywhere US)

    Change Healthcare

    Detroit Michigan

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    The Product Management Director has ownership of multiple Medical Claims Editing and Analytics products which includes multiple fully managed service, SaaS, and on-premise software solutions, and is accountable for the strategic direction and ongoing management of financial performance of these products, as well as for growth in adjacencies within the Medical Claims Editing and Analytics category. This position demonstrates an understanding of synergies across the portfolio and how to meet market needs to continue to drive growth, by understanding and evaluating assets enterprise-wide to improve our competitive position and drive customer value within the related market. The Product Management Director considers internal and external dynamics when developing product strategies; critically evaluates information and determines what should or shouldn't proceed; and demonstrates systems thinking and can readily identify downstream impacts of decisions and proactively construe alternatives.

    What will be my duties and responsibilities in this job?

  • Evaluates synergies across the enterprise to maintain a healthy product portfolio that is aligned with the business strategy; Considers partnerships with others for a more comprehensive solution

  • Vision is forward thinking and based not only on current data but the interpretation of trends and predictive analyses; Considers portfolio adjacencies and impacts of decisions across portfolio and business

  • Ensures all operational elements of a product are understood and designed to meet product specifications; Ensures product operations are documented from product vision to executional expectations in a manner that facilitates rapid implementation and product launches; Validates the high-level vision with the marketplace

  • Directs market insights and competitive analysis; Analyzes competitor business strategy (e.g., how their strategy is evolving, potential acquisitions and/or partnerships, products in the pipeline) and understands potential impact; Reviews analyses and makes decisions as to impact on the product

  • Accountable for product performance and quality standards that directly impact financial performance; Evaluates financial analyses, predicts impact of internal and external events on financial performance; assesses risk and decides a course of action; Determines how best to leverage portfolio; Connects financial targets to long-term strategy in portfolio planning

  • Leads capital requirement assessment; Anticipates product needs per long term product plans; Responsible for product performance as indicated in capital plan

  • Develops processes that allow for changes and incorporate new learnings; Provides high-level requirements that clearly state the intent/goal and helps team to understand the guardrails; Approves finalized requirement documents

  • Provides leadership, management, coaching and/or mentoring to others; Accountable for the performance of and results through others

  • What are the requirements needed for this position?

  • 12+ years broad and deep product management experience with experience in clinical editing, reimbursement and claims reimbursement editing, and/or post-payment claim editing

  • Bachelor’s Degree required

  • What critical skills are needed for you to consider someone for this position?

  • Software and Services Product Management experience

  • Experience directing resources to achieve specific end results within limited timeframes

  • Managed Services and/or SaaS business model experience

  • Customer and Market research and analysis experience

  • Excellent analytical and problem-solving skills

  • Excellent verbal and written communication skills with ability to collaborate and partner with customers, other business teams, and senior leadership effectively

  • Proficiency with MS Office and ability to learn new systems and tools quickly

  • What other skills/experience would be helpful to have?

  • Master’s Degree preferred

  • Experience working in a matrixed environment preferred

  • Design Thinking experience/certification preferred

  • What are the working conditions and physical requirements of this job?

  • General office demands/Home office

  • How much should I expect to travel?

  • Up to 50% travel requirement

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

  • Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

    COVID Mandate

    As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment. 

    As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.