Job Description:
*Preferred locations: Austin or Dallas but remote candidates will be considered - must work CST*
Our Financial Services client is hiring a UX Architect/Deisnger for their award-winning in-house agency that creates strategic, innovative experiences for investors, advisors, and other clients and prospects.
They are looking for a seasoned User Experience Architect/Designer to contract with our team in Austin, TX. Their User Experience Strategy team—made up of UX architects and content strategists—balances practical constraints (technology, regulatory, and process) with business goals and client needs to help create engaging on-brand deliverables.
What you’ll do:
The User Experience practitioner is responsible for delivering human-centered design focused on complex customer activities within the financial services industry. UXAs/UXDs work alongside other agency creatives, marketing leaders, developers, content strategists, and project managers to provide unique solutions. This particular position will be working on a new digital hub (website).
The UXA/UXD will:
• Have experience designing patterns/components for CMS platforms is a requirement, Drupal experience strongly preferred.
• Advocate for user needs.
• Lead strategy for large and small projects, such as website redesigns, microsites, email designs, financial literacy campaigns, social media, and more.
• Apply your passion for new ideas and strategies to achieving our clients’ goals and delivering successful outcomes.
• Consult on process and methodology, bringing smart and quick strategic solutions to planning discussions with account and project management team members.
• Perform product and user research when appropriate and bring those insights to creative partners in ways that help them engage with and deeply understand what we’ve learned.
• Partner with stakeholders (brand, design, technology) to define design patterns
What you have:
The ideal candidate will have an understanding of human-centered design, Lean UX, and associated competencies that are used for achieving successful results. Candidates should be able to demonstrate aspects of this in past work.
We place a premium on:
• Work samples (fully annotated wireframes, user flows, customer journey mapping, functional specifications, etc.) that show evidence of design problem solving to translate business problems and requirements into compelling human experiences
• Experience reviewing website analytics, setting up remote testing studies, observing and/or reviewing third-party qualitative findings, and applying them to improve user engagement and conversion
• Ability to interpret and synthesize research findings for project teams and leadership
• Financial institution expertise (or subject matter expertise in similar verticals/highly regulated industries)
Background and essential skills:
• 4+ years as a UXA or UXD or a related role such as interaction design, information architecture, or user research.
• Ability to work in an environment/on projects that have a high level of ambiguity, and willingness to embrace creative constraints and help find solutions.
• Proven ability to work across disciplines and present effectively to clients.
• Passion for sharing subject matter expertise, knowledge, and best practices
• Proficient in design tools like Sketch, Omnigraffle, Axure
• Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.
• Strong understanding of Drupal or similar content management frameworks
Nice to have:
• Ability to collaborate with business partners in the effective use of web analytics and user analysis to improve the user experience
• Understanding of testing methodologies and tools
• Understanding of information taxonomy, wayfinding, SEO, and methods to improve web performance and content authority
• Experience working within the constraints of content management systems, analytics systems, and tag management systems
• Master’s degree in related field
You’ll demonstrate these behaviors:
• Fostering Innovation
• Results Orientation
• Fostering Teamwork
• Attention to Communication
• Personal Accountability
Aquent
Austin Texas
United States
Customer Service / Call Center
(No Timezone Provided)
Job Description:
*Preferred locations: Austin or Dallas but remote candidates will be considered - must work CST*
Our Financial Services client is hiring a UX Architect/Deisnger for their award-winning in-house agency that creates strategic, innovative experiences for investors, advisors, and other clients and prospects.
They are looking for a seasoned User Experience Architect/Designer to contract with our team in Austin, TX. Their User Experience Strategy team—made up of UX architects and content strategists—balances practical constraints (technology, regulatory, and process) with business goals and client needs to help create engaging on-brand deliverables.
What you’ll do:
The User Experience practitioner is responsible for delivering human-centered design focused on complex customer activities within the financial services industry. UXAs/UXDs work alongside other agency creatives, marketing leaders, developers, content strategists, and project managers to provide unique solutions. This particular position will be working on a new digital hub (website).
The UXA/UXD will:
• Have experience designing patterns/components for CMS platforms is a requirement, Drupal experience strongly preferred.
• Advocate for user needs.
• Lead strategy for large and small projects, such as website redesigns, microsites, email designs, financial literacy campaigns, social media, and more.
• Apply your passion for new ideas and strategies to achieving our clients’ goals and delivering successful outcomes.
• Consult on process and methodology, bringing smart and quick strategic solutions to planning discussions with account and project management team members.
• Perform product and user research when appropriate and bring those insights to creative partners in ways that help them engage with and deeply understand what we’ve learned.
• Partner with stakeholders (brand, design, technology) to define design patterns
What you have:
The ideal candidate will have an understanding of human-centered design, Lean UX, and associated competencies that are used for achieving successful results. Candidates should be able to demonstrate aspects of this in past work.
We place a premium on:
• Work samples (fully annotated wireframes, user flows, customer journey mapping, functional specifications, etc.) that show evidence of design problem solving to translate business problems and requirements into compelling human experiences
• Experience reviewing website analytics, setting up remote testing studies, observing and/or reviewing third-party qualitative findings, and applying them to improve user engagement and conversion
• Ability to interpret and synthesize research findings for project teams and leadership
• Financial institution expertise (or subject matter expertise in similar verticals/highly regulated industries)
Background and essential skills:
• 4+ years as a UXA or UXD or a related role such as interaction design, information architecture, or user research.
• Ability to work in an environment/on projects that have a high level of ambiguity, and willingness to embrace creative constraints and help find solutions.
• Proven ability to work across disciplines and present effectively to clients.
• Passion for sharing subject matter expertise, knowledge, and best practices
• Proficient in design tools like Sketch, Omnigraffle, Axure
• Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.
• Strong understanding of Drupal or similar content management frameworks
Nice to have:
• Ability to collaborate with business partners in the effective use of web analytics and user analysis to improve the user experience
• Understanding of testing methodologies and tools
• Understanding of information taxonomy, wayfinding, SEO, and methods to improve web performance and content authority
• Experience working within the constraints of content management systems, analytics systems, and tag management systems
• Master’s degree in related field
You’ll demonstrate these behaviors:
• Fostering Innovation
• Results Orientation
• Fostering Teamwork
• Attention to Communication
• Personal Accountability