IT Business Systems Analyst - Order Capture (REMOTE)

Ferguson

Jacksonville Florida

United States

Information Technology
(No Timezone Provided)

Job Description:

We have an exciting opportunity for a remote IT Business Systems Analyst- Order Capture to join the IT Customer Experience team, within the Ferguson IT organization.

**This role is approved to sit 100% remote. If local to the Newport News, VA area, you will have the option for in-office work in our new HQ3 facility.**

DUTIES AND RESPONSIBILITIES:
•Responsible for elicitation, analysis, and documentation of business requirements. 
•Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process. 
•Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs. 
•Documents current business processes and models to define requirements and/or gaps.
•Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs. 
•Analyze “soft" system factors including roles, responsibilities, policy, culture, etc. 
•Evaluate the impact of potential software and process changes on the organization.
•Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements. 
•Assist in the creation of the business case documentation.
•Understanding of architectural consistency and usability standards.
•Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners.
•Plan and execute assigned configuration tasks within deadlines.
•Defines and develops user test cases and validates test results during testing.
•Executes unit and functional test cases.
•May conduct system demonstrations and training sessions, as well as participate in design/review of training content. 
•Plays a third level support role by helping to troubleshoot and resolve issues with production systems. 
•Participates in associate meetings and communicates any concerns to management. 


QUALIFICATIONS AND REQUIREMENTS:
•Bachelor’s degree (in progress) in Computer Science, Information Systems, Business, or another related field. Or equivalent work experience.
•Typically requires 1-6 years of relevant technical or business work experience.
•Experience Business Analysis can be substituted for education.
•Minimum of 2 years Ferguson business and software domain knowledge is preferred.
•Minimum of 3 years business analysis experience is preferred.
•Ability to organize and prioritize work. 
•Detail oriented, proactive, creative, and efficient
•Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
•Experience with Oracle Fusion
•Experience with Configuration in Oracle Fusion preferred
•Ability to effectively work both independently and collaboratively in a team environment. 
•Ability to work on simultaneous and complex projects, with domain expertise in one business area.
•Ability to communicate effectively to both technical and non-technical audiences in written and non-written format.
•Ability to work with all levels of associates.
•Ability to work with minimal supervision in a very dynamic environment.
•Ability to learn new systems and tools.
•Knowledge of the software development life cycle methodologies, processes, and procedures.
•Active listener
•Effective in a variety of formal/informal presentation settings: one-on-one, small, and large group.

Perks 
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


#LI-REMOTE

-

IT Business Systems Analyst - Order Capture (REMOTE)

Ferguson

Jacksonville Florida

United States

Information Technology

(No Timezone Provided)

Job Description:

We have an exciting opportunity for a remote IT Business Systems Analyst- Order Capture to join the IT Customer Experience team, within the Ferguson IT organization.

**This role is approved to sit 100% remote. If local to the Newport News, VA area, you will have the option for in-office work in our new HQ3 facility.**

DUTIES AND RESPONSIBILITIES:
•Responsible for elicitation, analysis, and documentation of business requirements. 
•Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process. 
•Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs. 
•Documents current business processes and models to define requirements and/or gaps.
•Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs. 
•Analyze “soft" system factors including roles, responsibilities, policy, culture, etc. 
•Evaluate the impact of potential software and process changes on the organization.
•Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements. 
•Assist in the creation of the business case documentation.
•Understanding of architectural consistency and usability standards.
•Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners.
•Plan and execute assigned configuration tasks within deadlines.
•Defines and develops user test cases and validates test results during testing.
•Executes unit and functional test cases.
•May conduct system demonstrations and training sessions, as well as participate in design/review of training content. 
•Plays a third level support role by helping to troubleshoot and resolve issues with production systems. 
•Participates in associate meetings and communicates any concerns to management. 


QUALIFICATIONS AND REQUIREMENTS:
•Bachelor’s degree (in progress) in Computer Science, Information Systems, Business, or another related field. Or equivalent work experience.
•Typically requires 1-6 years of relevant technical or business work experience.
•Experience Business Analysis can be substituted for education.
•Minimum of 2 years Ferguson business and software domain knowledge is preferred.
•Minimum of 3 years business analysis experience is preferred.
•Ability to organize and prioritize work. 
•Detail oriented, proactive, creative, and efficient
•Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
•Experience with Oracle Fusion
•Experience with Configuration in Oracle Fusion preferred
•Ability to effectively work both independently and collaboratively in a team environment. 
•Ability to work on simultaneous and complex projects, with domain expertise in one business area.
•Ability to communicate effectively to both technical and non-technical audiences in written and non-written format.
•Ability to work with all levels of associates.
•Ability to work with minimal supervision in a very dynamic environment.
•Ability to learn new systems and tools.
•Knowledge of the software development life cycle methodologies, processes, and procedures.
•Active listener
•Effective in a variety of formal/informal presentation settings: one-on-one, small, and large group.

Perks 
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


#LI-REMOTE

-