Customer Support Specialist (Work From Home)

Wrapbook

Baldwinsville New York

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health and Dental Benefits / Up to $1500 towards IT set up for your home / 401K matching - As a Customer Support Specialist you'll: Provide daily support to customers as they leverage Wrapbook's product via Zendesk tickets; Troubleshoot issues to identify the root cause of a behaviour and next steps to a solution; Manage your backlog of tickets and stay on top of responsibilities; Provide support with developing workflows and best practices for handling customer tickets...Hiring Fast >>
Associated topics: assist, client, information technology, information technology support, pc, technical, technical support specialist, technician, technician iii, technology

Customer Support Specialist (Work From Home)

Wrapbook

Baldwinsville New York

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health and Dental Benefits / Up to $1500 towards IT set up for your home / 401K matching - As a Customer Support Specialist you'll: Provide daily support to customers as they leverage Wrapbook's product via Zendesk tickets; Troubleshoot issues to identify the root cause of a behaviour and next steps to a solution; Manage your backlog of tickets and stay on top of responsibilities; Provide support with developing workflows and best practices for handling customer tickets...Hiring Fast >>
Associated topics: assist, client, information technology, information technology support, pc, technical, technical support specialist, technician, technician iii, technology