Strategic Account Manager, Construction (Remote)

What you will do

The Strategic Account Manager is part of our Building Technologies & Solutions business at Johnson Controls. Due to our growth, we are adding this position to our team. Will work with our top accounts in the construction area. These are large companies with locations and headquarters throughout the U.S. Goal is to build relationships, grow the business and work with our sales teams within those specific locations. Looking for someone who has worked with General Contractors. This is a remote position in the U.S.

The primary role of the Strategic Account Sales Manager will be creating business advantage and growing profits through a focus on strategic account management strategies and sales of Johnson Controls product and service offerings. You will make key decisions aimed at actualizing the Johnson Controls corporate mission to exceed the ever-increasing expectations of our customer. In managing Controls, Equipment and Mechanical Installation teams you will assign projects in a manner that optimizes resource utilization ensuring a culture of employee engagement that is safe, collaborative, and adaptable to change.

How you will do it

Manage the area business through the market teams in the sale, development, delivery, and performance assurance of JCI offerings to new and existing customers within their local, designated customer base.

Analyze local markets and current business performance to ensure strategies are effective in meeting planned profits and recommend adjustments to the plan when necessary.

Develop and deliver on long and short-term strategic objectives for profitability and growth; develop business plans and budgets. Works to grow vertical market sales.

Understand the business environment within targeted markets, including: growth trends, legislation, and competitors; drive cash flow through effective execution of payment terms, proactive billing and collections.

Establish plan for staffing levels and take action to achieve optimum resource levels.

Develop effective leaders and high performance teams utilizing available training and development tools; builds a culture of performance management and individual accountability.

Establish and maintain personal long-term relationships with strategically important customers to ensure customer satisfaction and secure new business with acceptable, profitable margin.

Conduct regular business reviews to examine business performance; lead initiatives that drive improvement and proactive resolution of customer issues. 

Actively work to increase market penetration across JCI offerings by expanding the scope of work within existing projects and securing new projects.

Adhere to all Johnson Controls and customer safety standards, demonstrating a high degree of safety awareness for all Johnson Controls employees and worksite-based subcontractors.

Ensure compliance with Federal, State, and local legal requirements and operates the Area with the highest business ethics.

You are leader, at your best when called upon to think strategically. You communicate well with audiences at all levels, both internal and external. You take ownership of issues able to move simultaneously between diverse tasks with tact, cooperation, and persistence. Your proven organizational and time management skills mean you are able to regroup as priorities and objectives change. Customer satisfaction is your highest priority.

What we look for

Required
Bachelor’s in engineering, business or marketing and/or related experience.

8+ years progressively responsible management experience, preferably in building construction or operations.

Ability to prioritize work activities based upon financial impact to desired business goals.

Preferred

MBA preferred.

Understanding of HVAC, Fire, Security and systems.

Strong written and verbal communication skills.

Demonstrated team-building and leadership skills.