Implementation Coordinator/Proj Manager - Remote

Kforce Technology

Louisville Kentucky

United States

Other
(No Timezone Provided)

RESPONSIBILITIES:

Kforce's client in Louisville, KY has an exciting opportunity for a customer minded, project focused Implementation Coordinator/Project Manager to join their team for a remote opportunity. The Implementation Coordinator/Project Manager will be responsible for onboarding financial institutions onto the new software and serve as the primary point of contact during the installation process. The Implementation Coordinator/Project Manager will serve as a liaison between the financial institution, collaborating internal client Business Units, and other outside vendor partners. In this role, customer service and project management skills are key to ensure a successful implementation of the new software products. Responsibilities:
  • Implementation Coordinator/Project Manager serves as a leader and resource for the installation team members
  • Prepares customer for implementation; Conducts readiness reviews, ensuring all aspects of setup are complete
  • Establishes guidelines/time-frames to ensure a successful installation; Ensures milestones are met; Monitors all phases of the installation and escalates issues when necessary; May interact with project manager
  • Exercises the responsibility and authority to take steps to ensure a successful installation
  • Implementation Coordinator/Project Manager troubleshoots issues once implementation is complete
  • Conducts exit reviews; Documents issues, ensuring they are not repeated in subsequent conversions
  • May train installation team personnel; May reinforce training to customers and/or provide guidance in training customer personnel
  • May participate in new release activities
  • May identify items that are outside the scope of a standard installation and participate in project activities related to those items
  • Implementation Coordinator/Project Manager may participate in sales turnover meetings to schedule and determine the scope of the project


Job Requirements:

REQUIREMENTS:

  • Associate or Bachelor's degree preferred
  • Minimum of 5 years of customer facing experience in a financial institution
  • Experience in software support or software implementation
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Implementation Coordinator/Proj Manager - Remote

Kforce Technology

Louisville Kentucky

United States

Other

(No Timezone Provided)

RESPONSIBILITIES:

Kforce's client in Louisville, KY has an exciting opportunity for a customer minded, project focused Implementation Coordinator/Project Manager to join their team for a remote opportunity. The Implementation Coordinator/Project Manager will be responsible for onboarding financial institutions onto the new software and serve as the primary point of contact during the installation process. The Implementation Coordinator/Project Manager will serve as a liaison between the financial institution, collaborating internal client Business Units, and other outside vendor partners. In this role, customer service and project management skills are key to ensure a successful implementation of the new software products. Responsibilities:
  • Implementation Coordinator/Project Manager serves as a leader and resource for the installation team members
  • Prepares customer for implementation; Conducts readiness reviews, ensuring all aspects of setup are complete
  • Establishes guidelines/time-frames to ensure a successful installation; Ensures milestones are met; Monitors all phases of the installation and escalates issues when necessary; May interact with project manager
  • Exercises the responsibility and authority to take steps to ensure a successful installation
  • Implementation Coordinator/Project Manager troubleshoots issues once implementation is complete
  • Conducts exit reviews; Documents issues, ensuring they are not repeated in subsequent conversions
  • May train installation team personnel; May reinforce training to customers and/or provide guidance in training customer personnel
  • May participate in new release activities
  • May identify items that are outside the scope of a standard installation and participate in project activities related to those items
  • Implementation Coordinator/Project Manager may participate in sales turnover meetings to schedule and determine the scope of the project


Job Requirements:

REQUIREMENTS:

  • Associate or Bachelor's degree preferred
  • Minimum of 5 years of customer facing experience in a financial institution
  • Experience in software support or software implementation
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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