Billing Representative - Remote

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM The Billing Representative will be responsible for medical and ancillary product premium billing and accounts receivable. Positions in this function interact with customers gathering support data to ensure invoice accuracy and remediate discrepancies. Positions in this function also prepare and maintain records of accounts receivable, including receipts, claims and overdue invoices. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Collaborate with internal partners and/or external customers/payers to resolve customer issues Resolve billing issues Reconcile discrepancies identified within customer invoices/billing and reports Generate and/or distribute reports and documentation to external customers/payers Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations Demonstrate and maintain understanding of and comply with billing policies and procedures Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of experience in production environment with daily quotas and metrics Microsoft Word (ability to create, edit, copy, send and save documents) Microsoft Excel (ability to create, edit, copy, send and save spreadsheet) Microsoft Outlook (ability to use email and calendaring functions) Microsoft PowerPoint (ability to create presentations) Ability to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: 1+ years of any of the following: COSMOS UNET/CDEB AR:M PeopleSoft Financials BRMS 1+ years of Billing Experience Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Attention to detail Organizational skills Problem-solving skills Written and oral communication skills Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: billing, customer service, UnitedHealth Group, Optum, OptumRx, UnitedHealthcare, health care, healthcare, office, Medica, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO