Shop At Home Manager

We are looking to add several seasoned consultative sales and design-minded managers to join our fastest growing division, our Shop-at-Home Division. In this role, you will be responsible for developing and coaching a team of in-home design consultants ensuring their success. You will help us bring our famous red-carpet customer service directly to our customers.

Our Shop-at-Home division works in conjunction with the stores and is a vital part of our success.

RESPONSIBILITIES/DUTIES:

Act as a both a player and a coach within the assigned sales territory by taking at-home appointments as needed, helping establish best practices and developing the skills necessary in team members to be successful

Hold their market self-accountable in meeting and/or exceeding defined sales goals

Maximize team performance through consistent and effective coaching and feedback

Identify, develop and incorporate existing talent to support the growth of the market

Maintain good relationships with all stores in the territory

Work closely with the team to identify future business opportunities

Partner with operations support and our preferred installers to ensure blinds are installed in timely manner

Follow-up with customers to help resolve any customer service issues that have been escalated

QUALIFICATIONS:

Minimum of 3-5 years in-home sales experience in the window treatment industry or in a related home décor business

Must have management experience, as well as sales experience

Degree in Interior Design or a related field preferred

High level of professionalism combined with solid problem-solving skills

Comfortable working with computers for order entry, pricing and payment

Ability to work flexible hours that accommodate the customer’s needs (including some evenings and weekends)

Ability to work independently, as well as on a team

Must have a valid driver’s license and proof of insurance