Registered Nurse - Telecommute - 2024945

UnitedHealth Group

Phoenix Arizona

United States

Healthcare - Nursing
(No Timezone Provided)

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing  your life's best work.(sm)

As an RN, you are responsible for providing clinical advice and education to patients via telephonic means. Offers intervention, counseling and support services which require clinical knowledge, judgment and nursing skill based upon principles of psychological, biological, physical and social sciences. Makes decisions based on his/her educational preparation, experience in nursing and clinical guidelines. Completes compliance and persistency program education and training with patients according to requirements. Provides quality patient care by assuring a smooth workflow within the department and acts as liaison between the patient and other departments. Serves as a clinical and educational resource to other departments and health care practitioners. Supports current and future clinical endeavors for Patient Services Support Center by performing the following duties.

If you are located in a Compact State (eNLC), you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibiltiies:

  • Responds to and evaluates patient concerns and questions in a call center type setting, ensuring appropriate compliance with standards of practice
  • Completes appropriate forms/adverse event forms when necessary
  • Documents patient interventions in both pharmacy processing and patient care systems, consistently
  • Acts as clinical resource and works collaboratively with other departments to optimize patient outcomes
  • Maintains the knowledge of drug side effects and interactions
  • Collaborate with supervisor or pharmacist to resolve complex issues or escalations, as needed
  • Performs other duties and responsibilities as required

    • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

  • Current, unrestricted RN, eNLC, multistate compact license 
  • Ability to obtain RN licensure in other states and/or US territories, as required
  • 2+ years of direct patient care as an RN
  • MS Office proficiency (Word, Teams, Outlook)

    • Preferred Qualifications:

  • Current, unrestricted California RN license
  • Bachelor of Science in Nursing (BSN)
  • Call Center experience
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

    • UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

    Careers with OptumRx.  We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing  your life's best work.(sm)

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Colorado, Connecticut or Nevada Residents Only : The salary range for Colorado residents is $53,300 to $95,100. The salary range for Connecticut/Nevada residents is $58,800 to $104,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives 

    Registered Nurse - Telecommute - 2024945

    UnitedHealth Group

    Phoenix Arizona

    United States

    Healthcare - Nursing

    (No Timezone Provided)

    Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing  your life's best work.(sm)

    As an RN, you are responsible for providing clinical advice and education to patients via telephonic means. Offers intervention, counseling and support services which require clinical knowledge, judgment and nursing skill based upon principles of psychological, biological, physical and social sciences. Makes decisions based on his/her educational preparation, experience in nursing and clinical guidelines. Completes compliance and persistency program education and training with patients according to requirements. Provides quality patient care by assuring a smooth workflow within the department and acts as liaison between the patient and other departments. Serves as a clinical and educational resource to other departments and health care practitioners. Supports current and future clinical endeavors for Patient Services Support Center by performing the following duties.

    If you are located in a Compact State (eNLC), you will have the flexibility to telecommute* as you take on some tough challenges.

    Primary Responsibiltiies:

  • Responds to and evaluates patient concerns and questions in a call center type setting, ensuring appropriate compliance with standards of practice
  • Completes appropriate forms/adverse event forms when necessary
  • Documents patient interventions in both pharmacy processing and patient care systems, consistently
  • Acts as clinical resource and works collaboratively with other departments to optimize patient outcomes
  • Maintains the knowledge of drug side effects and interactions
  • Collaborate with supervisor or pharmacist to resolve complex issues or escalations, as needed
  • Performs other duties and responsibilities as required

    • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

  • Current, unrestricted RN, eNLC, multistate compact license 
  • Ability to obtain RN licensure in other states and/or US territories, as required
  • 2+ years of direct patient care as an RN
  • MS Office proficiency (Word, Teams, Outlook)

    • Preferred Qualifications:

  • Current, unrestricted California RN license
  • Bachelor of Science in Nursing (BSN)
  • Call Center experience
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

    • UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

    Careers with OptumRx.  We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing  your life's best work.(sm)

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Colorado, Connecticut or Nevada Residents Only : The salary range for Colorado residents is $53,300 to $95,100. The salary range for Connecticut/Nevada residents is $58,800 to $104,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives 

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