Product Logistics Coordinator (Remote)

ShopperTrak

Largo Florida

United States

Customer Service / Call Center
(No Timezone Provided)

What you will do

The Product Logistics Coordinator will supervise portions of the order fulfillment lifecycle as it relates to product logistics, distribution tracking & remediation for installation projects. This position relies on adaptive learning, analytical and organizational skills to monitor, track and report on the progress of the product order shipments, logistics, and delivery to respective customer locations based on assigned projects. The person in this role will need to have strong presentation skills in providing clear, concise, and accurate status reporting exhibiting strong attention to detail, along with the ability to follow through and drive resolution to critical time-based activities. Finally, the Product Logistics Coordinator will provide input into continuous improvement opportunities to the project delivery process, including writing SOP’s, and updating various forms of electronic documentation. 

How you will do it

  • Supervise & track all product shipments and deliveries for all locations based on the assigned projects using enterprise software tools and solutions.
  • Drives resolution for all product shipment or delivery issues including but not limited to product shortages, missing product, or damaged product.
  • Communicate effectively with Project Managers and Field/Contractor teams on status of product shipments, issues & resolution.
  • Proactively identify risks and issues with product shipment, logistics, and delivery, escalating as appropriate to the Project Manager.
  • Provides regular reporting on overall status of product shipment, logistics, and delivery to project team.
  • Participates in meetings and/or conference calls with project team on regular basis.
  • Offers assistance where needed to maintain efficient workflow.

    • What we look for

  • Associate’s or bachelor’s degree, or actively working towards a degree in a related field.
  • 2-5 years of previous work experience in a corporate office environment, prefer knowledge of field installations.
  • Strong written, verbal, and interpersonal communication skills.
  • Is comfortable and has the ability to adapt to supporting different clients. 
  • Outstanding attention to detail.
  • Proven analytical problem-solving ability.
  • Thrives in team environment
  • Experience in working with cross-functional teams.
  • Ability to resolve issues effectively 
  • Maintains positive, upbeat presence in complex situations.
  • Excellent ability to build and maintain strong, productive relationships with others.
  • Ability to facilitate common situations and track follow-ups.
  • Strong personal computer skills: Excel, Word, Outlook, PowerPoint, Smartsheet, SharePoint.
  • Familiarity with Loss Prevention, Sensormatic Supply Chain, Security, CCTV, RFID, Field Installation a plus.

    • Product Logistics Coordinator (Remote)

    ShopperTrak

    Largo Florida

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    What you will do

    The Product Logistics Coordinator will supervise portions of the order fulfillment lifecycle as it relates to product logistics, distribution tracking & remediation for installation projects. This position relies on adaptive learning, analytical and organizational skills to monitor, track and report on the progress of the product order shipments, logistics, and delivery to respective customer locations based on assigned projects. The person in this role will need to have strong presentation skills in providing clear, concise, and accurate status reporting exhibiting strong attention to detail, along with the ability to follow through and drive resolution to critical time-based activities. Finally, the Product Logistics Coordinator will provide input into continuous improvement opportunities to the project delivery process, including writing SOP’s, and updating various forms of electronic documentation. 

    How you will do it

  • Supervise & track all product shipments and deliveries for all locations based on the assigned projects using enterprise software tools and solutions.
  • Drives resolution for all product shipment or delivery issues including but not limited to product shortages, missing product, or damaged product.
  • Communicate effectively with Project Managers and Field/Contractor teams on status of product shipments, issues & resolution.
  • Proactively identify risks and issues with product shipment, logistics, and delivery, escalating as appropriate to the Project Manager.
  • Provides regular reporting on overall status of product shipment, logistics, and delivery to project team.
  • Participates in meetings and/or conference calls with project team on regular basis.
  • Offers assistance where needed to maintain efficient workflow.

    • What we look for

  • Associate’s or bachelor’s degree, or actively working towards a degree in a related field.
  • 2-5 years of previous work experience in a corporate office environment, prefer knowledge of field installations.
  • Strong written, verbal, and interpersonal communication skills.
  • Is comfortable and has the ability to adapt to supporting different clients. 
  • Outstanding attention to detail.
  • Proven analytical problem-solving ability.
  • Thrives in team environment
  • Experience in working with cross-functional teams.
  • Ability to resolve issues effectively 
  • Maintains positive, upbeat presence in complex situations.
  • Excellent ability to build and maintain strong, productive relationships with others.
  • Ability to facilitate common situations and track follow-ups.
  • Strong personal computer skills: Excel, Word, Outlook, PowerPoint, Smartsheet, SharePoint.
  • Familiarity with Loss Prevention, Sensormatic Supply Chain, Security, CCTV, RFID, Field Installation a plus.

    • Apply