Kidney Care Manager (RN) - Remote - (South San Mateo/Santa Clara County)

RN or NP who will provide care to patients in their home, dialysis center, by phone, and virtual to coordinate their care.

 ABOUT SATELLITE HEALTHCARE

Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry’s leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.

Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.

Across our organization, we share a single mission – to make life better for those living with kidney disease. Watch our video to learn more about our mission.

About the Role

The Kidney Care Manager will be responsible for providing care and case management for patients, and delivering clinical care to chronic kidney disease and end-stage kidney disease patients. This position will be working closely with complex renal patients in their home, dialysis center, by phone, virtually, and electronically as needed.  This is a market-based position, kidney care manager will work with patients and the care team through in-person, virtual, telephonic and electronic means of communications, care coordination and management.

Essential Functions:

• Care for renal patients by providing telephonic, electronic, telehealth, in-person care.
• Conduct clinical assessments and wellness exams - in the dialysis center, physician’s office, or in the patient’s home.
• Be a dedicated kidney care manager to renal patients, monitor their progress and stay in regular communication with each patient and their caregiver to address health concerns and conditions.
• Connect patients with different members of the care team and provide care coordination with internal and external providers, hospitals and ancillary services, SNFs, home health, palliative care and hospice.
• Coordinate care with home health, nephrologists, PCPs, specialists, vascular access centers, medical and transplant centers.
• Educate renal patients on chronic kidney disease, ESRD and treatment options, ensure timely access placement and follow up, and optimal transition to dialysis, transplant, or compassion care.
• Document comprehensive patient assessments and records, scheduling, follow-up labs, screening, and appointments as required.
• Monitor key performance indicators for patients, improve patient outcomes and lower costs.
• Provide case management for high-risk patients with multiple comorbidities.
• Accountable for outstanding customer service to all external and internal customers.

The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.  All employees must work in accordance with Satellite’s Mission, Vision, and Values of Compassion, Trust, Quality, Innovation, and Teamwork.  Employees must abide by all Satellite’s standards of patient care, patient’s rights and ethical treatment, and adhere to safety and quality programs.

Minimum Education & Experience:

• Bachelor’s in Nursing and a minimum of 5+ years of renal nursing experience, preferably across multiple settings.
• Knowledge of kidney disease and comorbidities
• Ability to make patient health assessments, and develop care management plans and health goals.
• Active Registered Nurse License or Active Nurse Practitioner license or licensed Clinical Nurse Specialist   
• Experience conducting patient visits in the home, in the physician’s office, and via telehealth

         Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying

         Knowledge, Skills & Abilities:

• Proficient with MS Outlook, Word, PowerPoint, and Excel.
• Able to read, write, speak, understand and satisfactorily communicate with others in English in person, virtually, over the phone and via email. Bilingual in Spanish is preferred.
• Access to a car, a California driver’s license and car insurance
• Good verbal, written, virtual and in-person communication skills
• Ability to work independently, and competent in using medical instruments for patient examinations.
• Position will be primarily field-based in the Bay Area, California, with requirement to attend periodic meetings and training.

About You

Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.

What You Will Gain

Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.

Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.

Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice.  With everything Satellite is doing to be a force for progress in the industry, you have many options before you.

 

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Satellite Healthcare, Inc. offers a drug free work environment.