Senior Director, Health System Performance Improvement -Eden Prairie, MN or Telecommute

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)

The Director Clinical Practice Lead will be a part of a team responsible for the development, implementation, and long-term management of Optum's Inpatient Case Management and Clinical Variation solution for a strategic client partnership. The successful candidate must be passionate about improving care delivery, effective at collaborating in a fast-paced environment and confident in their interactions with senior leaders (C-suite), providers, and business partners.

The Director Clinical Practice Lead will lead the Clinical Variation solution in partnership with Optum leadership, overseeing Optum and client teams focused on reducing unnecessary variation, improving efficiency in care delivery and achieving health system financial sustainability. This proactive, client-savvy professional will ensure seamless, consistent delivery across Optum business units and key client services, working to execute highest priority initiatives.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Oversee clinical variation service deployment and closely monitor performance at a strategic client partnership, working with finance and operations to ensure financial viability and operational excellence
• Provide clinical and business subject matter expertise to Optum and client teams to drive financial and quality outcomes within long-term transformational partnerships
• Structure complex care delivery challenges into frameworks that can be analyzed and solved, and coordinate integration of Optum solutions across the continuum of care
• Lead and oversee cross-functional teams through assessment, opportunity identification, solution design and implementation, including presenting executive level reports and outcomes
• Partner with client executives and physician leadership to align clinical variation initiatives with strategic client goals and support change management
• Build trusting relationships with senior leaders, clinicians, and client stakeholders, leading with influence to drive change
• Ensure that client expectations and contract deliverables are met or exceeded during engagement and manage relationship with client executive sponsor
• Support the creation of sales pursuit materials and other business development activities (e.g. proposals and Change Notices)
• Oversee and manage team members either directly or through a matrixed, client-based environment, providing clear communication, delegation, and coaching
• Support the ongoing design and optimization of best practice methodologies in clinical transformation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelors degree in Nursing, Business, or healthcare related field
• 7+ years professional experience in acute care hospital operations and/or healthcare consulting and/or management consulting
• Microsoft Suite expertise
• Ability to travel regionally up 50- 80% when approved by COVID-19 travel guidelines

Preferred Qualifications:

• Master's Degree in Healthcare Administration or Business Administration
• Deep understanding of health systems and clinical operations including physician engagement
• Self-guided, motivated, and able to simultaneously manage multiple activities with little direction in a fast-paced environment
• Strong strategic thinking and business acumen with the ability to align clinical strategies and recommendations with business objectives to solve complex problems
• Proven experience leading clinical variation implementation across large health systems resulting in significant recurring financial benefit
• Understanding of financial and clinical data analytics with ability to translate output to operational stakeholders
• Demonstrated ability to quantify financial impact of clinical initiatives and outcomes and establish ongoing benefit methodology
• Exceptional written and verbal communication skills, including presenting to senior executives
• Highly adept at handling ambiguity
• Demonstrated ability to develop operating plans, lead cross-functional teams and mentor team members
• Experience in a client account growth and relationship expansion role
• Experience with project turnaround/remediation and change management methodology
• Proven track record of working collaboratively with internal business partners and stakeholders across a highly matrixed organization

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $110,200 to $211,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: telecommuter, telecommute, remote, work from home, HSPI, Transformational Leader, Manager, Director, health systems, healthcare, travel