Loan Specialist (REMOTE)

 

This is a remote position. Candidates must live outside of who live outside of the Austin, TX area and still reside anywhere else within the great state of Texas. 

 

WHY WORK WITH US:

Our people come from all kinds of backgrounds and experiences to create something exciting and new: A BETTER WAY TO DO CAR LOANS. We offer steady growth, a strong and supportive leadership team, and in-depth training and tools to ensure your success. We work with some of the most amazing goal oriented and driven people and have built a pretty awesome work culture in the process! That's because we value HAPI-ness (Honesty, Ambition, Persistence, and Integrity). 

ABOUT US:

RateGenius is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual finance and insurance office that empowers our customers to take charge of their finances — and help them save money at the same time. We have a network of more than 150 lenders which makes us the largest auto loan refinancing platform in the country. 

We are looking for enthusiastic, smart and creative people with a growth mind-set who are excited by the art of closing. We enjoy helping others and are committed to getting our customers the lowest rate possible.

SUMMARY:

The Loan Specialist will provide direct-to-consumer auto finance and refinance options while delivering superior customer service, responding to inquiries, and requesting information. The Loan Specialist will also offer additional finance and insurance options.

This position is a base compensation plus commission position. Loan Specialist can earn upwards of six-figures or more in salary do to the "UNCAPPED COMMISSION" structure offered.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include:

• Understand and demonstrate the principles of RateGenius' mission daily.
• Ensure consistent delivery of RateGenius' product offerings.
• Effectively manage and maintain an organized pipeline.
• Enter all account, contact, opportunity, and activity information daily.
• Work within our lending partners' federal and state guidelines and requirements.
• Manage expectations and overcome objections with a consultative sales approach.
• Develop best practices in auto refinance consumer lending.
• Notify consumers regarding a loan to refinance status and approvals to close the sale.
• Achieving sales metrics on a daily/weekly/monthly basis.
• Maintains knowledge of providers products and competitive product differences.
• Provide excellent customer service.
• Additional duties as required.

WORK SPACE REQUIREMENTS:

• A private location within your home for a work station area that has limited access to others inside or outside of the home (example: home office, spare or personal bedroom)
• "Hard-wired" Internet connection with the ability to connect via Ethernet cable (Wireless is not allowed)
• Must have a WIRED internet connection speed no less than 50Mpbs download and 10Mpbs upload. (Wireless is unacceptable, No exceptions). Use the link below to test your internet speed: https://www.speedtest.net/

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

• Education: High school diploma, or equivalent required. Associates or bachelor’s degree preferred.
• Experience: Experience in inside phone sales preferred. Telemarketing or customer service experience with auto finance companies, car dealerships, and investment companies a plus.
• Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
• Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
• Technical: Proficient with Microsoft Office, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred. 
• Other: High level of personal motivation, professionalism, and integrity required. Ability to exercise discretion and judgment.

BENEFITS:

• Compensation: $36,000 per year base salary (plus uncapped commission). 
• Dental, Vision, Life, Disability and FSA/HSA options
• Employer-Matched 401K and Paid Time Off (PTO)
• Subsidized Gold's Gym Membership
• Monday-Friday work schedule 

WHAT WE OFFR:

• High potential earnings (6 figure)
• In-depth PAID 6 weeks of Training
• Commission Structure Accounts for PTO (work/life balance is important)
• Commercial office space available or the ability to work from home after training
• An average of 8 to 12 warm leads a day
• Community Enrichment Events include:
  • Crawl for Cancer
  • Multiple Sclerosis Walk
  • Texas Baptist Children's Home partnership
  • And much more...

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

RateGenius is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources. 

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