UM Administration Coordinator/Pharmacy Technician Representative- Full Time - Work from Home OH

**Description**The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.**Responsibilities****Job Title:** UM Administration Coordinator/Pharmacy Technician Representative- Full Time**Location:** Work From Home in OH - **Must live in the state of Ohio****Schedule for First Three Months:** (8) hour shift between the hours of Mon-Fri 7:00am - 11:00pm EST and weekends 7:00am-6:30pm EST for the UM Administration Coordinator role**Schedule After the First Three Months:** Transition to the Pharmacy Technician Representative role may come with a schedule change**UM Administration Coordinator/Pharmacy Technician Representative (Technician in Training) Role Details:** For the first 3 months, the role will support Humana Clinical Pharmacy Review (HCPR) as a UM Administration Coordinator. After the first three months in HCPR, the role will transition permanently to a Humana Pharmacy Technician Representative (Technician in Training) role. (Transition to the Technician in Training role is required.)**UM Administration Coordinator** **Job Description Summary****Would you like to WORK FROM HOME? Would you like to train to become a Pharmacy Technician? Join us and experience a supportive team environment!** The UM Administration Coordinator contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.**UM Administration Coordinator Job Description**The UM Administration Coordinator 1 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.**Pharmacy Technician Representative (Technician in Training) Job Description Summary**The Rx Clinical Programs Pharmacy Technician Representative 1 supports Pharmacists and patients by executing programs developed to improve overall health outcomes with a focus on prescription drugs, and medication therapy and helps drive the strategy on comprehensive medication reviews. The Rx Clinical Programs Pharmacy Technician Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.**Pharmacy Technician Representative (Technician in Training) Job Description**The Rx Clinical Programs Pharmacy Technician Representative 1 assists in driving prescription drug optimization in cases where patients are taking multiple medications. Through effective communication, helps drive health awareness with patients through Rx Education and targeted quarterly campaigns. Assists Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provides counseling. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. The candidates need to be within driving distance from the Springdale, OH office.**Compensation & Benefits For This Role Include:**Competitive PayOvertime and Shift DifferentialsAnnual Incentive PlanMedical, Dental, Vison and Life Insurance (plus other plans!)Well Being Plans - Be Rewarded For Wellness ActivitiesDoctor on Demand401K (Immediate company match of 125% on the first 6% of your contributions and full vesting after two years!)23 Days PTO plus (2) Personal Holidays and (1) Volunteer DayIn addition there are a variety of other work-life benefits!**Required Qualifications**+ Administrative or technical support experience+ Excellent verbal and written communication skills+ Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences+ Home Office: A dedicated secure home workspace, and high-speed internet DSL or Cable modem with a minimum connection speed of 10m x 1m (Satellite internet service is NOT allowed for this role)+ Must transition to Technician in Training role after 3 months+ Must live in the state of Ohio**Preferred Qualifications**+ Proficient utilizing electronic medical record and documentation programs+ Proficient and/or experience with medical terminology and/or ICD-10 codes+ High School Diploma or Bachelor's Degree in Business, Finance or a related field+ Prior member service or customer service telephone experience desired+ Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization+ Fluency in Spanish**Scheduled Weekly Hours**40