Work From Home After Training Customer Service Representative Paying $16hr!!!!
Aston Carter
Mesa Arizona
United States
Customer Service / Call Center
(No Timezone Provided)
WE WANT YOU TO JOIN OUR AMAZING TEAM!!! IF YOU ARE READY TO START A LIFELONG CAREER APPLY HERE NOW!!!!!
Opportunities to grow, receive amazing benefits, and work for the #1 private insurance provider in the country! What are you waiting for????
- Start Date: 11/15
- Contract to Hire: 3-6 months contract to hire
- Job Title: Customer Service/Retention Specialist I
- Pay: $16/hour while on contract and potential pay increase once permanent
- Location: Tempe, AZ 85281 will be in office for training only & then will be Work From Home Schedule
- Hiring Process: No interview - Aston Carter makes decision based upon experience, testing and questionnaire
- Equipment: All equipment will be provided- just need high speed internet
- Training Hours: M-F from 10:30A-7P for 2 weeks. Nesting will be 2-4 weeks that includes 1 weekend day
- Hours: Must be flexible from 4:30A-11:30P 7 days per week post training and nesting period.
- CCC is open 365 days a year- some associates will be asked to work on holidays. If the associates normal shift falls on a holiday, it is likely they will work that holiday.
- Holiday shift bids are likely as call volume patterns change on holidays.
- Most schedules do include at least one day on the weekend. Once onboard as a State Farm employee, shift differential will apply for 2nd shift hours in addition to weekend schedules.
- There are a limited number of M-F shifts as well as a limited number that may include both weekend days.
- CCC does follow a shift bid process that allows associates to indicate preferences but they are not guaranteed their preference. Involuntary shift bids happen about 1x per year. There are several voluntary shift bids throughout the year.
Job Description: Solving customer's needs on first contact through simple, high-quality and personalized experiences for every customer. May assist with a variety of needs such as making payments, providing proof of insurance, password resets or basic policy questions.
***Benefits: Please see attached. Update as of effective 1/1/2021 - Anyone hired (or rehired) on or after that date is not eligible for pension plan. Instead, they will have the opportunity to receive a larger company contribution to their 401(k) account. In addition, now offer a Celebration Day to employees each calendar year. This is one 'free' day off that must be used by 12/31 of each year and does not count against the employee's PTO bank. Lastly, now offering 40hrs of Life Leave each calendar year. Employees can use this particular leave for a number of things (i.e. - personal illness, surgery, family illness, etc.) and the time is available from 1/1 through 12/31. It does not roll over or accumulate. As always, all time away needs to be pre-approved.
Apply to this posting and we will reach out to you directly if your qualifications match what we are looking for!!
About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Work From Home After Training Customer Service Representative Paying $16hr!!!!
Aston Carter
Mesa Arizona
United States
Customer Service / Call Center
(No Timezone Provided)
WE WANT YOU TO JOIN OUR AMAZING TEAM!!! IF YOU ARE READY TO START A LIFELONG CAREER APPLY HERE NOW!!!!!
Opportunities to grow, receive amazing benefits, and work for the #1 private insurance provider in the country! What are you waiting for????
- Start Date: 11/15
- Contract to Hire: 3-6 months contract to hire
- Job Title: Customer Service/Retention Specialist I
- Pay: $16/hour while on contract and potential pay increase once permanent
- Location: Tempe, AZ 85281 will be in office for training only & then will be Work From Home Schedule
- Hiring Process: No interview - Aston Carter makes decision based upon experience, testing and questionnaire
- Equipment: All equipment will be provided- just need high speed internet
- Training Hours: M-F from 10:30A-7P for 2 weeks. Nesting will be 2-4 weeks that includes 1 weekend day
- Hours: Must be flexible from 4:30A-11:30P 7 days per week post training and nesting period.
- CCC is open 365 days a year- some associates will be asked to work on holidays. If the associates normal shift falls on a holiday, it is likely they will work that holiday.
- Holiday shift bids are likely as call volume patterns change on holidays.
- Most schedules do include at least one day on the weekend. Once onboard as a State Farm employee, shift differential will apply for 2nd shift hours in addition to weekend schedules.
- There are a limited number of M-F shifts as well as a limited number that may include both weekend days.
- CCC does follow a shift bid process that allows associates to indicate preferences but they are not guaranteed their preference. Involuntary shift bids happen about 1x per year. There are several voluntary shift bids throughout the year.
Job Description: Solving customer's needs on first contact through simple, high-quality and personalized experiences for every customer. May assist with a variety of needs such as making payments, providing proof of insurance, password resets or basic policy questions.
***Benefits: Please see attached. Update as of effective 1/1/2021 - Anyone hired (or rehired) on or after that date is not eligible for pension plan. Instead, they will have the opportunity to receive a larger company contribution to their 401(k) account. In addition, now offer a Celebration Day to employees each calendar year. This is one 'free' day off that must be used by 12/31 of each year and does not count against the employee's PTO bank. Lastly, now offering 40hrs of Life Leave each calendar year. Employees can use this particular leave for a number of things (i.e. - personal illness, surgery, family illness, etc.) and the time is available from 1/1 through 12/31. It does not roll over or accumulate. As always, all time away needs to be pre-approved.
Apply to this posting and we will reach out to you directly if your qualifications match what we are looking for!!
About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.