Lead Architect, ServiceNow - Telecommute

UnitedHealth Group

Eden Prairie Minnesota

United States

Customer Service / Call Center
(No Timezone Provided)

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing.*your life's best work.(sm)* You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges..*Primary Responsibilities:* + Define, at an architecture and design level of detail, technical solutions to ideas on our business roadmap aligned with ServiceNow best practices + Lead functional discussions with the product owner and engineering teams (design, build, test teams) + The position shares technical leadership for the team with two other architect and ensures that all designs created by the team are aligned to the architecture principles of ServiceNow and should be reusable, reliable, and adaptive + Takes overall ownership for the quality of the technical requirements delivered to our business users on the ServiceNow platform + Understand customer requirements, translate to solutions, and communicate to clients + Write/estimate Stories, monitor Developer's work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated + Maintain expert knowledge of the ServiceNow platform and products + Perform research into technology partner or other vendor solutions in context of client requirements for integration + Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements + Provide mentorship and guidance to other members of the team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in..*Required Qualifications:* + 5+ years total IT work experience with BS degree or higher + 3+ years working on the ServiceNow platform + Experience with Scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. + Experience implementing systems using the Agile/Scrum methodology + Demonstrated active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational) + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon + Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity + Proven team player and team builder.*Preferred Qualifications:* + ServiceNow Certified System Administrator (CSA) + ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) + ServiceNow Certified Application Developer (CAD) + Knowledge of ITIL, minimum Foundation level, ideally higher + Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps + Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST + Ownership, accountability, and attention to detail in all work efforts + Maturity, professionalism, and judgment; ability to excel with minimum supervision _UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status._.*Technology Careers with Optum.* Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do.*your life's best work.(sm)*.All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy..*Colorado Residents Only:* The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ Job Keywords: Manager, software engineering, ServiceNow, SNow, "Service Now, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, Eden Prairie, MN, Minnesota

Lead Architect, ServiceNow - Telecommute

UnitedHealth Group

Eden Prairie Minnesota

United States

Customer Service / Call Center

(No Timezone Provided)

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing.*your life's best work.(sm)* You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges..*Primary Responsibilities:* + Define, at an architecture and design level of detail, technical solutions to ideas on our business roadmap aligned with ServiceNow best practices + Lead functional discussions with the product owner and engineering teams (design, build, test teams) + The position shares technical leadership for the team with two other architect and ensures that all designs created by the team are aligned to the architecture principles of ServiceNow and should be reusable, reliable, and adaptive + Takes overall ownership for the quality of the technical requirements delivered to our business users on the ServiceNow platform + Understand customer requirements, translate to solutions, and communicate to clients + Write/estimate Stories, monitor Developer's work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated + Maintain expert knowledge of the ServiceNow platform and products + Perform research into technology partner or other vendor solutions in context of client requirements for integration + Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements + Provide mentorship and guidance to other members of the team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in..*Required Qualifications:* + 5+ years total IT work experience with BS degree or higher + 3+ years working on the ServiceNow platform + Experience with Scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. + Experience implementing systems using the Agile/Scrum methodology + Demonstrated active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational) + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon + Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity + Proven team player and team builder.*Preferred Qualifications:* + ServiceNow Certified System Administrator (CSA) + ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) + ServiceNow Certified Application Developer (CAD) + Knowledge of ITIL, minimum Foundation level, ideally higher + Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps + Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST + Ownership, accountability, and attention to detail in all work efforts + Maturity, professionalism, and judgment; ability to excel with minimum supervision _UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status._.*Technology Careers with Optum.* Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do.*your life's best work.(sm)*.All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy..*Colorado Residents Only:* The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ Job Keywords: Manager, software engineering, ServiceNow, SNow, "Service Now, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, Eden Prairie, MN, Minnesota