Customer Service and Sales Representative - Remote

BMOC Group

Raleigh North Carolina

United States

Customer Service / Call Center
(No Timezone Provided)

BMOC GROUP is currently seeking for a Customer Service Sales Representative to work remotely on client sponsored in engaging leads in the pipeline over one or more channels (web, mobile, social media, email, etc).BMOC GROUP We help individuals and organizations to drive growth. We do this by helping you achieve your goals and focusing our efforts on what needs to be done; first by understanding how you and your organization functions before any recommendations or action plans are developed. Second, by ensuring your goals are accomplished, not ours. It is through this relationship that our partnership is successful. Business management is a continuous process, so is planning and goal accomplishment. Planning up front reduces waste of scarce resources and provides you with a clear path to follow to realize your dreams.Join our BMOC GROUP work from home customer service representative team ifyou reside in 41 out of 50 states. We cannot accept applications forresidents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of theUnited States.As a BMOC Customer Experience Champion, You ll EnjoyWork from homeKnowledgeable, encouraging, supportive and present leadershipDiverse and community-minded organizationCareer-growth and lots of learning opportunities for aspiring mindsFREE licensing course (and you ll be paid for your time to boot) that can be taken from any internet-accessible deviceFlexible and growth-oriented study sessionsAll state licensing exam fees covered by companyYearly renewal of license provided by BMOC as your employerCompany-provided computer once you have secured your licenseAnd yes all the competitive performance bonus opportunities and benefits you d expect.What You ll be DoingDo you have a passion for helping others and giving them peace of mind?Whether it"s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one. We"ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can"t be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You"ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you llAssist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needsBe providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or servicesRequirementsWhy You? What You BringHigh speed internet access ( >15 mbps)Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes we will help those who take it seriously and accept our coaching are extremely likely to pass on the first try a few have to take it again and yes... we ll help you through that too!)Ability to maintain and follow strict personal privacy for customer informationStrong customer service orientationHigh school diploma or equivalent is the minimum and with education more is betterHandy with MS Windows and other computer applicationsPhysical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include operating a computer, a phone, and other office machinery, driving to households; walking from car to household; thinking, learning, and concentrating effectively and frequently communicating with other people, both within BMOC GROUP and outside of BMOC; frequently moving about inside and travel between households; ability to handle the stress associated in meeting frequent, multiple and tight deadlines;, ability to work a varied schedule, including evening and weekend hours based on project needs; consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.BenefitsAt BMOC GROUP, we demonstrate ourcommitment to rewarding individual and team achievement through a totalrewards package. This package includes (among other things) acompetitive base salary, a generous paid time off policy, merit basedannual increases, bonus opportunities and a robust recognition program.Other benefits include a competitive range of insurance plans (includinghealth, dental, and life insurance access to retirement savingsprograms such as a 401(k) plan and a health savings account, financialassistance with infertility treatments, an employee assistance program,and numerous other offerings to support a healthy work-life balance.Reasonableaccommodations may be made to enable individuals with disabilities toperform the essential functions of the job, per BMOC GROUP procedure4.2.1.Associated topics: agent, business, dealer, inbound, inside sales, insurance agent, life insurance, market, sales, vacation
Associated topics: business, club, dealer, disney, inbound, insurance agent, life insurance, market, phone, telesales

Customer Service and Sales Representative - Remote

BMOC Group

Raleigh North Carolina

United States

Customer Service / Call Center

(No Timezone Provided)

BMOC GROUP is currently seeking for a Customer Service Sales Representative to work remotely on client sponsored in engaging leads in the pipeline over one or more channels (web, mobile, social media, email, etc).BMOC GROUP We help individuals and organizations to drive growth. We do this by helping you achieve your goals and focusing our efforts on what needs to be done; first by understanding how you and your organization functions before any recommendations or action plans are developed. Second, by ensuring your goals are accomplished, not ours. It is through this relationship that our partnership is successful. Business management is a continuous process, so is planning and goal accomplishment. Planning up front reduces waste of scarce resources and provides you with a clear path to follow to realize your dreams.Join our BMOC GROUP work from home customer service representative team ifyou reside in 41 out of 50 states. We cannot accept applications forresidents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of theUnited States.As a BMOC Customer Experience Champion, You ll EnjoyWork from homeKnowledgeable, encouraging, supportive and present leadershipDiverse and community-minded organizationCareer-growth and lots of learning opportunities for aspiring mindsFREE licensing course (and you ll be paid for your time to boot) that can be taken from any internet-accessible deviceFlexible and growth-oriented study sessionsAll state licensing exam fees covered by companyYearly renewal of license provided by BMOC as your employerCompany-provided computer once you have secured your licenseAnd yes all the competitive performance bonus opportunities and benefits you d expect.What You ll be DoingDo you have a passion for helping others and giving them peace of mind?Whether it"s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one. We"ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can"t be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You"ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you llAssist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needsBe providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or servicesRequirementsWhy You? What You BringHigh speed internet access ( >15 mbps)Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes we will help those who take it seriously and accept our coaching are extremely likely to pass on the first try a few have to take it again and yes... we ll help you through that too!)Ability to maintain and follow strict personal privacy for customer informationStrong customer service orientationHigh school diploma or equivalent is the minimum and with education more is betterHandy with MS Windows and other computer applicationsPhysical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include operating a computer, a phone, and other office machinery, driving to households; walking from car to household; thinking, learning, and concentrating effectively and frequently communicating with other people, both within BMOC GROUP and outside of BMOC; frequently moving about inside and travel between households; ability to handle the stress associated in meeting frequent, multiple and tight deadlines;, ability to work a varied schedule, including evening and weekend hours based on project needs; consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.BenefitsAt BMOC GROUP, we demonstrate ourcommitment to rewarding individual and team achievement through a totalrewards package. This package includes (among other things) acompetitive base salary, a generous paid time off policy, merit basedannual increases, bonus opportunities and a robust recognition program.Other benefits include a competitive range of insurance plans (includinghealth, dental, and life insurance access to retirement savingsprograms such as a 401(k) plan and a health savings account, financialassistance with infertility treatments, an employee assistance program,and numerous other offerings to support a healthy work-life balance.Reasonableaccommodations may be made to enable individuals with disabilities toperform the essential functions of the job, per BMOC GROUP procedure4.2.1.Associated topics: agent, business, dealer, inbound, inside sales, insurance agent, life insurance, market, sales, vacation
Associated topics: business, club, dealer, disney, inbound, insurance agent, life insurance, market, phone, telesales