Customer Service Specialist (Work From Home)

GHR Search

Allentown Pennsylvania

United States

Customer Service / Call Center
(No Timezone Provided)

GHR is looking for motivated and dependable Customer Service Specialists to form a new team!Job Summary: Receive and process telephone calls for our Partner's Network on the I/S Call Center tele-management and paging system. Provide assistance when needed to other Call Center employees. Receive various types of calls: Hospital, Paging, and Answering Service. Address patient/patient family inquiries and route to the appropriate departments when necessary.Minimum Requirements: Diploma or GEDOne year of direct customer service experienceMust be able to work in a team setting, as well as interacting with other I/S personnel and Management. Must be able to handle multiple tasks and interact well with other healthcare professionals. Must have a pleasant, even disposition and be able to handle a crisis in a calm and efficient manner. Must be able to handle multiple tasks and roles, as the business needs dictate. Must be capable of taking accurate messages.Preferred Qualifications: 1-3 years of call center experienceLicensure and Certifications: NASchedule: Full Time 40 hours, Multiple Shifts, variablePlease contact John Lotwick at GHR for more details!

Customer Service Specialist (Work From Home)

GHR Search

Allentown Pennsylvania

United States

Customer Service / Call Center

(No Timezone Provided)

GHR is looking for motivated and dependable Customer Service Specialists to form a new team!Job Summary: Receive and process telephone calls for our Partner's Network on the I/S Call Center tele-management and paging system. Provide assistance when needed to other Call Center employees. Receive various types of calls: Hospital, Paging, and Answering Service. Address patient/patient family inquiries and route to the appropriate departments when necessary.Minimum Requirements: Diploma or GEDOne year of direct customer service experienceMust be able to work in a team setting, as well as interacting with other I/S personnel and Management. Must be able to handle multiple tasks and interact well with other healthcare professionals. Must have a pleasant, even disposition and be able to handle a crisis in a calm and efficient manner. Must be able to handle multiple tasks and roles, as the business needs dictate. Must be capable of taking accurate messages.Preferred Qualifications: 1-3 years of call center experienceLicensure and Certifications: NASchedule: Full Time 40 hours, Multiple Shifts, variablePlease contact John Lotwick at GHR for more details!