Sensormatic is looking for a Senior Program Manager who will be responsible for the overall Program Management of an enterprise Software as a Service (SaaS) solution. This individual will collaborate with multiple organizations in the completion of a SaaS solution that serves retailers globally. This role is a individual contributor position with no direct reports.
How you will do it
Responsible for the programmatic management of a core SaaS solution including the organization of the product management, development, integration, professional services, support and associated commercial business transactions
Prepare and lead a robust quick turn plan that builds capability and supportability in a global SaaS platform.
Provide program delivery execution excellence and oversight across multiple aspects of the program
Collaborate with multiple organizations to achieve on time, committed deliverables/features according to plan
Maintain a tight relationship with Regional Leaders and Sales Leaders globally to ensure alignment and timing coordination with product feature availability and client expectation management
Project management/execution and resource planning across multiple simultaneous entities
Communicate program status including risks and action items to drive completion of committed deliverables in a timely manner
Lead resources, risks, and timelines to satisfy deliverables efficiently and effectively for retail clients
Provide input on product functionality to meet demands of the marketplace
What we look for
A Bachelor’s Degree is required
PMP highly preferred
Ten (10) years of retail operations or enterprise IT experience this includes program development, data analysis, and program delivery and execution - exposure to omni-channel retailing, loss prevention and/or RFID Technology a plus
Five years retail in store operations with experience in data analysis and project management - exposure to multi-channel, loss prevention, omni-channel retailing
Demonstrated ability to work under tight timelines and deliver outcomes within prescribed commitments
Evidence of authored and delivered presentations to executive level audiences
High level of sensitivity to audience to influence; negotiates with great latitude on outcomes
Comfortable interacting with C-level executives to develop, propose, and obtain support for program initiatives
Ability to lead customer and partner resources and expectations
Ability to indirectly manage a team of non-direct reporting resources.
Creative problem solving and resource management skills.
Strong presentation skills (written and verbal) required
Demonstrated understanding of retail store operations, customer relationship management, project management, and enterprise software
Enterprise solution sales, software solution architecture and deployment methodology experience are a plus
Must be able to work within multiple time zones
We offer an excellent working environment in addition to a very competitive salary and benefits package!
Senior Program Manager (remote)
ShopperTrak
2021-10-22T19:13:44Z
Scottsdale
Arizona
United States
Customer Service / Call Center
(No Timezone Provided)
What you will do
Sensormatic is looking for a Senior Program Manager who will be responsible for the overall Program Management of an enterprise Software as a Service (SaaS) solution. This individual will collaborate with multiple organizations in the completion of a SaaS solution that serves retailers globally. This role is a individual contributor position with no direct reports.
How you will do it
Responsible for the programmatic management of a core SaaS solution including the organization of the product management, development, integration, professional services, support and associated commercial business transactions
Prepare and lead a robust quick turn plan that builds capability and supportability in a global SaaS platform.
Provide program delivery execution excellence and oversight across multiple aspects of the program
Collaborate with multiple organizations to achieve on time, committed deliverables/features according to plan
Maintain a tight relationship with Regional Leaders and Sales Leaders globally to ensure alignment and timing coordination with product feature availability and client expectation management
Project management/execution and resource planning across multiple simultaneous entities
Communicate program status including risks and action items to drive completion of committed deliverables in a timely manner
Lead resources, risks, and timelines to satisfy deliverables efficiently and effectively for retail clients
Provide input on product functionality to meet demands of the marketplace
What we look for
A Bachelor’s Degree is required
PMP highly preferred
Ten (10) years of retail operations or enterprise IT experience this includes program development, data analysis, and program delivery and execution - exposure to omni-channel retailing, loss prevention and/or RFID Technology a plus
Five years retail in store operations with experience in data analysis and project management - exposure to multi-channel, loss prevention, omni-channel retailing
Demonstrated ability to work under tight timelines and deliver outcomes within prescribed commitments
Evidence of authored and delivered presentations to executive level audiences
High level of sensitivity to audience to influence; negotiates with great latitude on outcomes
Comfortable interacting with C-level executives to develop, propose, and obtain support for program initiatives
Ability to lead customer and partner resources and expectations
Ability to indirectly manage a team of non-direct reporting resources.
Creative problem solving and resource management skills.
Strong presentation skills (written and verbal) required
Demonstrated understanding of retail store operations, customer relationship management, project management, and enterprise software
Enterprise solution sales, software solution architecture and deployment methodology experience are a plus
Must be able to work within multiple time zones
We offer an excellent working environment in addition to a very competitive salary and benefits package!