BAAN Business Analyst - Remote / Work From Home

Job Description BAAN Business Analyst - Remote / Work From HomeJob Description Job Summary & Essential Functions: The BAAN Business Analyst will have excellent Baan V, ERP LN Logistics Support, Implementation & strong techno-functional skills and ability to understand the business processes and map them to Baan ERP. Acts as a liaison with cross-functional business teams oriented towards Logistics and work with all levels of management to implement Multisite, Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages of Baan ERP. Map requirements, design, Improve, develop, train and deploy common Business Process solutions within Project Scope, Support tickets and timelines.Duties and Responsibilities: Identify gaps/improvements between existing Business Processes in all areas of Multi site, Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages, and map them in Baan ERP Demo Custom/Standard functionality to Process owners for acceptance & deployment, for improving efficiencies Design / Develop / Help in mapping and creating above Functional specification documents, process improvements methods Ensure system quality and continuity through problem identification, reporting, tracking, analysis and resolution; research, analyze, and recommend patches, tools, and upgrades to resolve issues and add features/functionality Support existing Baan V deployments and help prepare readiness to migrate into Baan LN Cloud. Work closely with the Finance team to understand/explain ramifications of decisions made in logistics and/or finance. Conducting Baan Logistics trainings & Costing knowledge transfer sessions. Analyze, Prioritize, troubleshoot and resolve 'day-to-day' Baan Logistics issues during implementation. Provide hands on user training as needed. Conducting Baan ERP Logistics trainings & Costing knowledge transfer sessions Create detailed user documentation and training manuals Involved in integrations & mapping with PLM, CRM, MES, Data warehouses and Time and Attendance. Evaluate and setup Multisite Structures and related table sharing as needed. Testing of customizations and corrections. Provide feedback to the technical team based on input received from testing & Demo. Explaining MRP/Logistics/Warehousing/Quality and overall ERP functionality, to the user base. Monitor Batch Job errors as and when required Support Internal Customer requests & Issue resolutions by Monitoring Baan data Fully involved in the Go-live Process and Provide onsite Post Go-Live Support Extracting data for one-time application from adhoc requests to support Audits & data process validations/verifications, if needed. Responding to Helpdesk requests on a timely manner Excellent understanding of all processes that relate to an A environment including, but not limited to, functional packages of Enterprise Planning, Sales, Purchasing, Manufacturing, Warehousing, Projects, Quality, Multisite. Expert knowledge in Baan V and Infor ERP LN 10.2 or higher, of above listed packages & costing functionality. Ability to program is an asset. Experience of integrations with PLM, CRM, MES, Data warehouses and Time & Attendance is highly desired. Implementing concepts of Business Intelligence & KPI reporting, is an asset Excellent analytical and problem solving skills Must be able to clearly communicate ideas in both technical and user-friendly language Understanding the PMO methodology an asset. Good at workload prioritization. Develop and manage processes that are effective and efficient Knowledge of ITIL foundation key concepts, elements and terminology, an asset Knowledge and working experience of SOX internal controls is considered a plus Excellent MS Office (Excel, PowerPoint, Visio and Word) and other software tools experience Excellent written and oral communication, interpersonal and presentation skills. Willingness and desire to go the extra mile to accomplish targeted goals. Tutoring & training skills. Travel up to 50% when required. Skills & Qualifications Required Experience/Education/Training/Certifications: APICS Certification and related advanced education qualifications desirable. Experience in the design, implementation and support of Infor ERP solution is required Experience with Baan ERP Systems is a must (core software functionality such as Sales, Purchase, Manufacturing, Warehousing, Projects & Quality). Extensive knowledge of two or more functional areas is a must Minimum 8+ years' experience in the Implementations, Integrations, Business analysis & User Support Participated in at least 3 full scale Baan implementations, with Multi Sites. US Person Required. ITAR / EAR facility. Equal Opportunity Employer Veterans/Disabled Anywhere USA / Remote Work Allowed