Business Operations Academy - Remote Option

Redriver

Claremont New Hampshire

United States

Information Technology
(No Timezone Provided)

Red River offers an accelerated development program for recent college graduates with technical and business degrees. The program includes intensive training where participants will build business, technical, customer service, and consulting skills to meet the demands of our growing customer base. Participants will be assigned a dedicated mentor that will assist throughout the program and in the planning of a custom career path.The Business Systems Analyst (BSA) drives user adoption and business value from applications through configuration and customization. Supporting one or multiple applications for internal and customer use such as ERP, CRM, ITSM, and HRIS the BSA focuses on solving business needs through automation and efficiency. Following internal software development lifecycle (SDLC) protocols the BSA will contribute to requirements definition, configuration, light customization, quality assurance, and training efforts for application enhancements.Primary Position Tasks:Responsible for configuration and light customization of designated application(s)Identify new areas for improvement in support of business needsSupport end users through training and issue resolutionMonitor application metrics and user adoptionCoordinate larger customization projects with consultants and vendors as neededContribute to project documentation Other business duties as assignedMinimum Education/Certification/Experience Requirements:BS or BA in Business, Computer Science, or related fieldAnalytical skills and high attention to detailExcellent written and verbal communication skillsDemonstrated experience with Microsoft Excel to analyze and manipulate datasetsPreferred Education/Certification/Experience:Experience in operations or applications such as ERP, Microsoft Dynamics CRM, ServiceNow, Workday, or SharePointEssential Elements (Mental; Physical; Equipment used):Desk Position: This position is an office position that requires sitting at a desk for multiple hours throughout the workday.Special Requirements:Up to 10% travel, subject to change as business permits.Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task. Ideal candidates have a strong focus on day-to-day operational excellence, and a personal style that builds trust, and inspires loyalty. The candidate should be motivated, proactive, be able to learn and adapt quickly.Established in 1995, Red River delivers information technology solutions to a worldwide military and civilian customer base and the New England enterprise market including healthcare, financial services and education customers. Red River is ranked the 5th fastest growing company in NH by Business NH Magazine and has demonstrated consistent year over year revenue and employee growth since its inception. With corporate offices in Claremont, NH, Red River has satellite offices in Virginia, Texas and California.EOE M/F/DISABLED/VetRed River is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.Red River offers a competitive salary, excellent benefits and an exceptional work environment. If you are ready to join a growing company, please submit your resume and cover letter (required).

Business Operations Academy - Remote Option

Redriver

Claremont New Hampshire

United States

Information Technology

(No Timezone Provided)

Red River offers an accelerated development program for recent college graduates with technical and business degrees. The program includes intensive training where participants will build business, technical, customer service, and consulting skills to meet the demands of our growing customer base. Participants will be assigned a dedicated mentor that will assist throughout the program and in the planning of a custom career path.The Business Systems Analyst (BSA) drives user adoption and business value from applications through configuration and customization. Supporting one or multiple applications for internal and customer use such as ERP, CRM, ITSM, and HRIS the BSA focuses on solving business needs through automation and efficiency. Following internal software development lifecycle (SDLC) protocols the BSA will contribute to requirements definition, configuration, light customization, quality assurance, and training efforts for application enhancements.Primary Position Tasks:Responsible for configuration and light customization of designated application(s)Identify new areas for improvement in support of business needsSupport end users through training and issue resolutionMonitor application metrics and user adoptionCoordinate larger customization projects with consultants and vendors as neededContribute to project documentation Other business duties as assignedMinimum Education/Certification/Experience Requirements:BS or BA in Business, Computer Science, or related fieldAnalytical skills and high attention to detailExcellent written and verbal communication skillsDemonstrated experience with Microsoft Excel to analyze and manipulate datasetsPreferred Education/Certification/Experience:Experience in operations or applications such as ERP, Microsoft Dynamics CRM, ServiceNow, Workday, or SharePointEssential Elements (Mental; Physical; Equipment used):Desk Position: This position is an office position that requires sitting at a desk for multiple hours throughout the workday.Special Requirements:Up to 10% travel, subject to change as business permits.Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task. Ideal candidates have a strong focus on day-to-day operational excellence, and a personal style that builds trust, and inspires loyalty. The candidate should be motivated, proactive, be able to learn and adapt quickly.Established in 1995, Red River delivers information technology solutions to a worldwide military and civilian customer base and the New England enterprise market including healthcare, financial services and education customers. Red River is ranked the 5th fastest growing company in NH by Business NH Magazine and has demonstrated consistent year over year revenue and employee growth since its inception. With corporate offices in Claremont, NH, Red River has satellite offices in Virginia, Texas and California.EOE M/F/DISABLED/VetRed River is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.Red River offers a competitive salary, excellent benefits and an exceptional work environment. If you are ready to join a growing company, please submit your resume and cover letter (required).