Work from Home Customer Service Representative

Spherion

Baytown Texas

United States

Customer Service / Call Center
(No Timezone Provided)

Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.

Responsibilities:
-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments
-Create and maintain patient accounts by recording pertinent details and information
-Resolve service issues by clarifying the patient's complaint and selecting the best solution
-Recommend potential screenings or services to patient by collecting data based on previous procedures
-Manage large groups of calls and spend quality time with each patient
-Keep records of interactions within the medical database and process customer accounts and file documents
-Go the extra mile to engage patients

Working hours: 7:00 AM - 11:00 PM

Skills:
-Proven customer support experience
-Phone call handling skills and active listening skills ...

Work from Home Customer Service Representative

Spherion

Baytown Texas

United States

Customer Service / Call Center

(No Timezone Provided)

Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.

Responsibilities:
-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments
-Create and maintain patient accounts by recording pertinent details and information
-Resolve service issues by clarifying the patient's complaint and selecting the best solution
-Recommend potential screenings or services to patient by collecting data based on previous procedures
-Manage large groups of calls and spend quality time with each patient
-Keep records of interactions within the medical database and process customer accounts and file documents
-Go the extra mile to engage patients

Working hours: 7:00 AM - 11:00 PM

Skills:
-Proven customer support experience
-Phone call handling skills and active listening skills ...